Introducing Our First iPhone App: Quicken Online Mobile
UPDATE: Quicken Online Mobile now works with the iPod touch v1 (1st gen) and is available for download in Canada. Thanks to our users for helping us improve so quickly!
Today, Quicken Online customers now have a new powerful and easy to use tool for finding out what they have till their next paycheck on the run: Quicken Online Mobile.
We’ve listened to our customers who told us overwhelmingly that they need help on the go – an easy way to know where they stand so they can spend smarter. After all, you need help the most when you’re out and about and wondering if you can join your friend for dinner or if you’ll have enough cash over the next week to pay your bills and get away for the weekend. Take a look:
See how Jane uses the app on the go.
This is what separates Quicken Online and Quicken Online Mobile from the rest of personal finance websites and mobile applications – we help you look forward, not backward. Like a pair of financial binoculars – not a rearview mirror – Quicken Online Mobile for the iPhone™ and iPod Touch™ helps you:
- Save cash when you need cash: Using the iPhone’s GPS feature, you’ll be able to locate your own bank’s ATMs no matter where you are.
Get a forward-looking view of your money: See what bills and other financial obligations are coming up before your next paycheck.
Track transactions on the go: Enter that rent check before it clears or keep track of where that $50 from the ATM really went by categorizing it on-the-go.
For over 25 years, Quicken has been the leader in personal finance. We’ve been in that position thanks to customers like you who take the time to give us honest, direct and unfiltered feedback. You lead us to develop the applications and products you want to use. Quicken Online Mobile is another example of Quicken being guided by its customers to help you get on top of your money.
So keep the ideas and feedback coming. Let us know what you think of the app. Leave us comments here, or find us on Twitter: @QuickenOnline, @BarronErnst, @QuickenJim, @QuickenChels, @PRGully and @QuickenTodd. If you don’t already have a free Quicken Online account to use with Quicken Online Mobile (the two work together), sign-up in about five minutes before you download Quicken Online Mobile.
Thanks for stopping by,
Todd Stanley, Vice President/General Manager of Quicken
Tags: iphone app, mobile software | Categories: Announcement, Quicken Online |
I have to echo the comments of others, as I had Pocket Quicken when I had a MS OS pda and it was fantastic. The iPhone app is not at all useful. I travel and i need the capability to sync my quicken on my computer with my iphone. The fact that transactions are over 2 weeks old in some cases just isn’t going to cut it. As long as your company has been around with many loyal users and as long as the iphone has been around … you all can do much better to keep your customer base!!
I have been quicken online and quicken for iPhone for a while. However there is an issue that it is making it useless. Quicken automatically assigns vendor names, but my bank record long vendor names as “PURCHASE AT….” .Quicken truncate vendor names assigns them wrongly. It gets even worse because I cannot change vendor names in the iPhone app. Is there any workaround for this?
Thanks!
Norky:
Thanks for your comments and its a common one we’re hearing from desktop customers.
With that said, there was no omission in the release of the Quicken Online for Mobile application. It’s a product meant to supplement our online offering, thus not something for your situation.
We’re continuing to look at other mobile offerings and we’ll share more as information becomes available.
Thanks,
Scott
Like so many others, I also have the need to be able to sync my Quicken Desktop to my iphone just as I was able to do with Pocket Quicken and my Palm.
Sorry the available app to use along with Quicken Online does not cut it.
Not having sync capability is a glaring omission on Intuit’s part if they wish to remain competitive with the growing iPhone market.
I would like to join the chorus of long time Quicken users (in my case very long with multiple upgrades over the years) with an iphone who want a product that is the functional equivalent of the Landware Pocket Quicken (snychs with desktop data in Quicken). I have no interest in your current iPhone App. Please provide some specific information on whether this is something in development or not planned.
My community needs it on Blackberry’s please provide for us a blackberry app.
Thanks
I’ve tried to read through most of the posts and just want to confirm that at this time there isn’t a Quicken APP that will allow me to enter transactions on my iPhone and then sync with my Quicken Windows 2009 desktop software (not online Quicken)?
If there is app that does that, please let me know because that would be what I need.
Thanks for your time.
I am looking for a software on my iphone that will sink directly to my bank of america bank accounts. does your product do that? So that when ever there is a transaction it is linked to the bank account?
Dean
Hi there Chris,
We’re actually trying to get lots of feedback from our customers on this topic. Have you considered joining our Inner Circle? You can join here: http://www.quicken.com/innercircle.
Not saying we will give you exactly what you’re asking for here, but we DO really need your feedback so we can make the best decisions for the majority of customers. Inner Circle is a great way to participate in forums, surveys and betas. Hope you’ll join!
Chelsea, Quicken
Brad:
I am sorry you feel that way and wish you the best.
We’re here to communicate what we can about the release of the product. I understand the frustration and we’re working hard to address that. I am sorry we’re not meeting your expectations.
Thank you for being a customer and I hope in the future you will reconsider leaving us.
Best,
Scott
I too am looking for an iphone app that will sync with the desktop software. I was a long time MS Money user who now has to switch. I signed up for the Quicken Online, but was very disappointed. This is a total waste of time. I would much rather buy the quicken software and be able to sync transactions that were manually entered through my iphone than use the free services currently offered. It sounds like I will have to switch to yet another brand software.
Dear Quicken Team -
I just wanted to say thanks…. you’ve been a good product; I’ve used Quicken for many years. I’m leaving you – TODAY. I’ve decided to switch based on the posts in this blog. It is obvious YOUR agenda trumps the desires, needs, and expectations of your customers – and you apparently don’t care. That’s obvious by your responses (or response-less-ness).
And, it’s not the first time, either. We (your collective customer base) have offered suggestions before – I’ve even served on focus group panels for your “redevelopments”. You blatantly ignore the suggestions your customers and focus group participants make and continue doing your own thing. Good luck selling that stuff no one wants.
Oh well… off to shop elsewhere for a new product.
I am buying an iPhone, but will miss using PocketQuicken (and Quicken). Until someone mimics the functionality of PocketQuicken for the Palm on an iPhone, I will have to use another personal finance app. Quicken Online does not have the security, features, and ease of use that PocketQuicken has. I am not a developer, but is it really that hard to create an app for the iPhone? Has Quicken/Landware/whoever missed the boat or just lost their collective minds? Are the answers these questions just on someone’s bottom line?
I just found out the “new” release date for Quicken Financial Life for Mac is now Feb 2010. I for one am NOT waiting any longer. I have used Quicken for many years but no more. One can only have their chain jerked so many times.
Goodbye Intuit.
It seems everyone is asking for an iphone sync with desktop quicken, however, all you seem to say is “we are doing our best”. That’s fine, but can you answer the question, will you or wont you develop for the iphone? and if you will when is it timelined for?
Thanks Carl for your insightful comment.
We do provide cash tracking (i.e. some manual entry) with our free online product (Quicken Online) but we want to make it easy so we’re focused on auto-syncing transactions for folks right now.
Please stay tuned. You’re correct, the personal finance is changing. There are two really important customer needs out there when it comes to finances right now and we’re doing our best to help with both.
I found this blog in my search for replacement financial management software. Currently I use MS Money and have records going back 10+ years, much of it backed up to CD, some to floppy. In the past if I had to access old data, I only had to go back a year or two and that was for tax purposes when filing. As a thank you, within the last few months MS Money announced they will stop supporting the desktop version sometime in 2010, I forget the exact dates.
So Google brought me here, in my search for replacement internet based software that my wife and I can access independently from the iPhone or the internet; though after reading many dinosaur’s posts, the comments are laughable. I’m sure the dinosaurs are sitting at home, rotary dial telephone by their side, in front of an Apple Color Classic (with tape back up), all dimly lit by an incandescent bulb. Their complaints seem to be uniform, “I want access to my old data” and I paraphrase, “so I can fondly remember that Burger King date I had when I was 23”.
However, alas, as much as the posts above fight it, computer software is shifting from desktop to internet subscription based; and while there are many decent internet ledgers available (Mint et al comes to mind), none honestly provide the functionality of allowing the user to enter simple, real-time transactions. I’m hoping this is an exception and am willing to give it a try but what I won’t do is browbeat a company whose business model is changing, just to support my ten years of archival history that I’ll never access.
I like the 3 point Quicken we have set up. Online Quicken allows us to add something there and see it on my wife’s iPhone and mine. As such, we can also add something on either of our phones and see it at either of the other two points as well. This part is very nice and welcomed. What I am disappointed is…1. I am not able to set a default account (My Wallet) always comes up and I have to change that with each transaction. 2. I would like more abilities of the online version to be on the phone app. 3. The transaction page does not always show something you added in online even though it is reflected in what’s left. 4. I would like a solution that does not need my bank info to work. I would like to input my transactions manually and clear them. 5. One last thing, where is the memo part. Sometimes I need to add a little note about the transaction.
Quicken on-line is a terrible product that is never accurate. So many people have given you so much advice and none of the enhancements have been made that would make this product useful.
I want to echo the sentiments of the users who say this app is virtually useless for those of us who have not decided to let quicken manage our accounts online.
As a longtime desktop customer (and regularly forced to upgrade by Intuit’s crippling of the software every three years) I was excited to search for an Quicken app that would sync with my desktop app.
Intuit doesn’t seem to be listening.
You are in a fortunate position because right now there really isn’t a suitable competitor for you on the desktop. Although I would strongly consider switching to Money if they made a good iPhone app.
I don’t think Intuit realizes how the iPhone (and smartphones in general) are changing the landscape of personal finance. If my bank beats you to a good app then you are in really big trouble…
Sincerely and as constructively as possible,
-Tom Steele
If the iphone 3g mobile is working in Canada, how do I get past the ZIP CODE field when trying to register online?
At first I was highly surprised and very disappointed to learn the iPhone app doesn’t sync with desktop financial records. At first, that seems crazy. And I was puzzled by the courteous but freakishly evasive answers provided by Quicken / Intuit.
Then I realized why I believe Quicken won’t answer whether they will develop a mobile app that works with desktop financial records, and it’s truly obvious: Quicken/Intuit wants access to our financial records.
But, as with the vast majority of comments provided, I will never, ever give my financial records to Intuit, simply because there is no reason to. And since Intuit is now stopping and decreasing the utility of Quicken (unless I turn over my finances to the company), I’m going to start looking for other financial software programs. And I believe I will find a better solution prior within 3 months.
This sounds like a great app and i am exciting to download and use. However, I have some questions:
How does this app sync with the quicken I have already purchased for my home computer?
Is there a way they can sync or is this app a separate tool from the version i have on my personal computer?
how does this app pull bank and transaction info? Dows it have to use web connect with login and password t get my bank account info?
thanks in advance for your help…
Hi,
any chance this gets published outside the US appstore, say switzerland?
cheers,
george
This is a good start, and like other users have mentioned, it will become much more useful once it’s tied in with desktop Quicken, especially through an online sync service comparable to MobileMe.
However, for the tens of thousands of Wells Fargo customers in tech-savvy Silicon Valley, this app is 100% USELESS. With no way to update our accounts manually OR automatically, we’re left looking at old data for days at a time until we make it back to our desktop computers.
There must be a way around this. If not by negotiating with Wells Fargo, then by providing a “PIN vault” in the handheld application, much the same as there is in desktop Quicken.
Handheld updating should not be a “sometime in the future” kind of feature. This should be a #1 priority for the next incremental update, in the next few weeks. Customers of one of the largest banks in the US cannot effectively use your app right now, and will start looking for other solutions. This is a must-have feature, and its absence is an instant dealbreaker.
I really want the functionality of LandWare’s Pocket Quicken – one-touch sync with the desktop version of quicken. To encourage LandWare to develop PQ for the iPhone I started a petition at:
http://www.ipetitions.com/petition/pocketquicken4iphone/signatures.html
Please sign the petition! Thank you.
Hi Bryan,
I couldn’t approve your last comment because it was profane, but I’m really glad you re-submitted. We do listen; we’ve set up specific ways to get your feedback on products, Quicken Inner Circle. The blog is a great place for conversation, but in order to make recommendations actionable and change products, you should join Inner Circle so we can collect the feedback across a larger group.
I hope you won’t leave before you have a chance to give us great product feedback.
- Chelsea, Quicken Blog Team
I see that the pages long thread in the Quicken Community seems to have been deleted… you know, the one where everyone said they wanted something JUST LIKE POCKET QUICKEN? Well, my Palm T/X is dying and soon-to-be-unsupported, the Palm Pre thingy can’t be bought without a s#!^^y Sprint contract and the iPhone / iPod Quicken won’t synch with desktop Quicken, so after running my business for YEARS with the simplicity of PocketQuicken on a simple handheld, I’m simply giving up on anyone providing a similar solution ever again; corporate greed and stupidity dominates!
It’s 2009 and I’m back to stuffing receipts in my wallet and entering them at home in order to keep track of my expenses… WTF people?
What we really want is for desktop Quicken functionality to exist in the cloud so that I can update the register when I’m in Denver buying something and my wife can update her stuff in Atlanta, then we don’t have to spend an hour on the phone reconciling stuff to see where we are. I’d rather spend that hour talking about fun stuff!
I’ve been using Pocket Quicken and Quicken for years and years, most recently on a Treo 755p. I’m now an iphone user, and really frustrated that you have nothing for this amazing (and very popular) platform that has the same functions.
I can’t enter transactions on my iphone for Quicken? Really? It’s pathetic.
I’m also a long time desktop user skeptical of the reality of ‘convenience’ in dual systems for mobile input. How can it be convenient to enter data on the run in an iphone app that won’t talk to my desktop version which holds my extra data and details? And how can I forecast mobile-y my financial situation when 90% of my data is stuck on my desktop? I have the desktop version because the online version is not strong enough to support my obsessive compulsive need for excessively complicated financial details. So, tell me again how are you helping me?
I am in agreement with the others. I am ready to ditch my PDA and have been waiting for an Iphone app similar to Pocket Quicken that will sync with my desktop. If this isn’t going to happen then I am done with Quicken, and will find a suitable alternative.
Remember, your customers keep you employed. Intuit should wake up and fire the person in charge of this losing battle.
+1 for an app that syncs with my 10+ years of Quicken data. I won’t use QOL – can’t handle my complex finances AND I don’t want my data outside of my control.
Please Please Please – Can u at least give us some answer to “are you at least working on one?” Or should we abandon hope and start looking elsewhere???
HI Eric, Jason and Marie,
We’re committed to our millions of Quicken desktop customers, no worries. We’ve touched on a lot of your questions in the comments so far. Again, we’re really glad to hear your ideas and criticisms. If you’re interested in helping us improve and enhance Quicken products, I hope you’ll consider joining our Quicken Inner Circle. Here you’ll be able to participate in surveys, betas, etc. and make suggestions like this in a place where the product teams can get your regular feedback. We get tons of great ideas, and this is our way of containing them in one place so that we can really make the most of them. Thanks again for such passion around our products.
- Chelsea, Quicken
Hope you’ll join.
The app for the iPhone is horrible and misses the mark entirely. I am looking for an app that syncs with my desktop quicken is the hub of all my home finances. I don’t want to have to rely on a flaky internet connection. I have been able to sync for almost 10 years with various Palms and Pocket Quicken from Landware. I don’t know why Intuit can’t get it through their collective heads that this is the way people want to go, or at least an alternative to Quicken Online (ugh).
I have to agree with many of the Quicken Desktop users here that Quicken Online is not the solution we are looking for.
“We see a large portion of the iphone base that are on older OS versions, don’t tether, use their devices primarily over the air and almost never sync with their pc/mac.”
Do you mean by this statement that you are more concerned with the iphone base than with the Quicken base? Overall, I am becoming concerned with Quicken’s seeming lack of concern for their Desktop customers. Other companies have figured out how to easily transfer data between the iPhone and the Desktop, why hasn’t Quicken. I am now to the point that I am starting to shop around for a new solution and abandoning Quicken since Quicken seems to have already abandoned its base. I do not want to do this, but it seems like Quicken no longer wants their desktop users business if they have an iPhone and do not want to go online.
Quicken – are you going to support your iphone customers who want to have connectivity between their phone and desktop? Yes or No?
“The key to remember: the app is called “Quicken Online Mobile.” The intent was to build an app to work with the new Quicken Online.”. Yeah, but this is not something usable for those of us who have years of data on Quicken Desktop. Until there is a way for us to enter transactions on the phone, and have them get to the desktop database to merge in with all the other account history, us long-term Quicken users are left out in the cold. Using Quicken Online would simply require having two separate sets of data. NOT GONNA HAPPEN.
“If you’re a desktop customer, Quicken Online Mobile probably won’t fit all of your needs. If you happen to own an iPhone, it is a free app, and might be helpful for you when paired with a Quicken desktop offering.”. What on earth??? As things stand, the online app is NOT paired with the desktop.
“Tethering iPhone apps are a step backwards. We see a large portion of the iphone base that are on older OS versions, don’t tether, use their devices primarily over the air and almost never sync with their pc/mac.
An iphone app that works with the qol service and talks to desktop as well, so users can record a transaction on the phone and then download it into quicken desktop through a one step update, is on the table.”.
A step backwards, huh? Not trusting one’s financial data to servers which can be hacked is a step backwards?
You mention “is on the table”. Finally! And frankly long overdue. Until that happens, existing desktop users can’t use their iphones in conjunction with Quicken, even with the new app.
Frankly, I don’t know why Intuit is being so bullheaded about letting Pocket Quick develop an iphone app. That’s the solution that would satisfy a lot of users. Yeah, it’s no money in Intuit’s pockets, but then neither is QOL a revenue generator (in fact, I don’t understand the financial model there – are you selling customer information or something?).
Intuit *could* license the pocket quicken version for a small cut of landware’s proceeds, and make everybody happy. Free revenue for Intuit, more revenue for Landware, us long-term users get the solution we want.
It’s not exaggerating to say that the Quicken impasse is the single biggest reason why an iPhone isn’t in my immediate future. I have a solution now that works beautifully – a Palm, with Pocket Quicken, a desktop with Q2009, the ability to enter transactions anywhere, and a complete set of financial records in one place.
Thanks for everyone’s comments – both positive and critical.
The key to remember: the app is called “Quicken Online Mobile.” The intent was to build an app to work with the new Quicken Online.
Thanks!
Great app, but kind of useless if we can’t add transactions and sync with Quicken Desktop. PLEASE add this feature…something similar to Apple’s Mobile Me that syncs info wirelessly.
If it does not work like pocket quicken, then all you have done is take a step backward. If you can’t sync with your pc or mac quicken…what’s the point?
I completely agree with Kirk! Well put.
I would go a step further. Yes, tethering may be the “older way” of doing things, but often still effective. I would love to be able to sync over WiFi much like SplashData works, or better yet, let me do it via an encrypted connection regardless of my location. If I have internet connectivity, I want to be able to do a Network sync, like I did DAILY with my Palm and Pocket Quicken (for when I travel).
I am a quicken desktop user and am not interested in an online application but would like a mobile version I could use while out and about (including pictures of reciepts and checks, OCR, ect.)
Therefore I think the following comments need to be discussed:
1) Tethering iPhone apps are a step backwards.
Really? Seems to me that this is the way that my iTunes works so it cannot be that backwords. But why does syncing with my desktop mean teathering? I would perfer that as soon as I get home and my iPhone attaches to my WIFI network the iphone application would sync with my desktop. Given the background applications limitation that might translate into “anytime I am connected to my home network and I start Quicken it syncs to the desktop” in anycase teathering is not required.
2) An iphone app that works with the qol service and talks to desktop as well, so users can record a transaction on the phone and then download it into quicken desktop through a one step update, is on the table.
If this uses the online service and my finacial information would need to be on the quicken servers I still would not be interested. I have no desire to provide my financial information to any more companies then required.
3) If you aren’t comfortable with that type of solution then we aren’t going to meet your needs.
If this is true then I agree you will not meet my needs and I will look for another vendor to provide a workable solution but I hope that Intuit will realize one solution will not fit everyones needs and provide a range of solutions that will adjust to fit the various needs. For example the solution used to transfer data to quicken online should be reuseable for transfering the same information to the desktop application, really does it matter if the quicken servers or my computer is the end point?
I am also a quicken desktop user and have an iphone. I was very excited when i heard about quicken for iphone but now realise that this doesnt sync with the desktop version. Hopefully this will be solved soon so that I can download the app for the iphone. I just purchased quicken 2007 for mac.
What I really want from QO for iPhone, since I’ve already programmed in my bank and my credit cards, is the ability to either tell the bank to pay the card or, better, to tell the card account to take the money from the bank.
Bug: Now when logging on to QO (not the iPhone app) with my iPhone, I’m automatically logged into the mobile version, which lacks functionality like adding an account. Either take away the assumption that I want to log into the mobile version, or add more functionality to the mobile version.
As you’ve noted, there are folks like me who live on our iPhones and I’d prefer not to have to go to a desktop app to actually pay my bills.
Hi, I too feel disenchanted with Quicken in regards to not providing an iPhone option to connect with Quicken Desktop. However, even so, I still think that QOL is the best option for me…except…am I missing something because I can’t seem to set up a QOL account in Canada. No Postal Codes? What am I missing?
Hi there Matt,
I hear what you’re saying. If you’re a desktop customer, Quicken Online Mobile probably won’t fit all of your needs. If you happen to own an iPhone, it is a free app, and might be helpful for you when paired with a Quicken desktop offering.
Have you joined our Inner Circle? It’s a great way to take part in the development of future Quicken products.
Chelsea, Quicken Blog Team
I would definitely pay for an app that synchronized with the desktop application. This one may be free but it’s of no interest to customers that have invested so much time and effort with your existing desktop software.
Went to this site to find out if there is an equivalent of Pocket Quicken for the iPhone. Guess not. As a 20 year (?!) user of Quicken desktop I agree that I’m not about to put my finances on line. It would be nice to have them with me, but it’s not important enough to abandon a program that has been working fine for years.
Guess I’ll go looking for something else.
Tethering iPhone apps are a step backwards. We see a large portion of the iphone base that are on older OS versions, don’t tether, use their devices primarily over the air and almost never sync with their pc/mac.
An iphone app that works with the qol service and talks to desktop as well, so users can record a transaction on the phone and then download it into quicken desktop through a one step update, is on the table.
If you aren’t comfortable with that type of solution then we aren’t going to meet your needs.
I love the new application for iPhone, but I have to admit…I would find it more useful if it did sync with the desktop version. My other half has the desktop version and is frustrated that there is no mobile app. I want to use the desktop version, but get frustrated that the mobile app won’t sync so I use the on-line version. Seems like you have a ton of people asking for the same thing…An app that will work with the desktop version. I personally would download the desktop version if you had an app that would sync with it!
EVERYTHING about this App is great for someone like me who wants to be kept up-to-date, on-the-go! Quicken is so easy to use, and this product makes Quicken, well…Quicker! Love the Bill Reminder (online), and wish there was a way to indicate that i have “PAID that Bill”, perhaps a check box that indicates: Bill PAID (and date paid)? Keep up the good work, am looking forward to any new features you will be adding soon to the iPhone App! THANKS Quicken
Hi Jason and Heath,
Thanks for the encouragement. I’ll make sure the product team sees your kind words today.
Chelsea, the Quicken Blog Team
Jim, Thank you for your comments and feedback but your comments also indicate YOU ARE NOT LISTENING!!! We are not interested in QOL!! As many times as Quicken tries to push me in that direction, I’m happy with my desktop version. Personally, I would never use the desktop version AND the on-line version just so I could use my iPhone. That seems like a huge waste of time managing two INDEPENDENT financial programs.
If Quicken was truly listening, they would have provided a version of Pocket Quicken a year ago and not worried about letting LandWare make a few dollars.
I can’t wait to start utilizing this service with my iPhone. I’ve been using MS Money for years and have always been frustrated with my inability to manage and monitor my finances on business trips, etc. Thank you for creating a solution.
Really like the mobile app…love it actually. Would like to see an option that allows the amounts in the budgeted categories to ‘roll over’ to the next month somehow…similar to envelope budgeting, so that I’m not resetting my budget categories each month. The desktop version permits this, but I can’t seem to see a way to get the same functionality out of the iphone app, although I haven’t used it for very long…thanks, keep up the fantastic work!
Hey Quicken, nice job to get iPhone working … now when are you going to commit a release date for the new version of Quicken Financial Life for Mac. A vague guess at a season is not commitment to release … hurry up please … Quicken 2007 for Mac is tedious.
Hey everybody,
Thanks again for your patience and suggestions. I’ve posted an update, but just wanted you to know that Quicken Online Mobile is now working with the 1st gen iPod touch, and in Canada: http://bit.ly/CR9DQ
Chelsea, Quicken Blog Team
Some background on PQ functionality, vs QOL and Quicken desktop. We are looking at how to better tie our desktop and web offerings together long term so that desktop customers (both Mac and Windows) can enjoy the benefits of access to their data when they are out and about. Currently QOL + iPhone is a solution that many new customers and existing desktop customers use, in conjunction with their desktop Quicken.
PQ customers are loyal, we hear you, we are working on solving your needs to tie desktop together with mobile. Until we get there you can take advantage of QOL + iPhone to keep up to date with your finances.
I can not see how Quicken continues to miss the mark with all of their bread and butter Desktop users. After months of waiting, you have only increased my leval of frustration. Unless I’m missing something, I can’t sync my desktop with Quicken Online and I’m not about to abandon the years worth of data in my desktop version, so I’m completely stuck. I used Pocket Quicken for years and loved it. Pocket Quicken worked perfectly on my Treo for years and I assumed a version would quickly follow for my iPhone. No such luck. It would be really nice if you would actually start to listen to the people that provide most of the revenue for your company!!! The fact you had to give Quicken Online away for free, tells me not that many people are actually interested in your Online version to begin with.
As a long-time Quicken desktop user and iPhone owner, I must echo the frustration that the mobile version does not connect to the application I use on my computer at home to pay bills. I feel this is short-sighted considering that this would offer a distinct advantage of Quicken over a program like Mint. It would seem to me to encourage the the sales of the desktop version, by linking two main streams of the market. Mint customers are frustrated that they can’t really bank (pay bills, etc) on their mobile devices. If you would offer this service for your new online users, along with allowing your current desktop users to access their accounts for the same purpose, this would broaden your appeal. Otherwise Mint and Q online are only slightly better than visiting my financial institutions mobile websites (which are getting more slick in their own right).
Hey Mike and others asking about Quicken in the Canadian app store, I share your frustration.
However, I recently started using the free Wesabe service (and it’s corresponding app) and am quite pleased with it. The Quicken App looks better honestly, but I’m happy to go where my needs are supported.
Bruce…we’re in the process of updating so you can use it on your first gen iPod Touch. Stay tuned…good news very soon.
Hi Bruce,
We’re working on an update. Stay tuned!
Chelsea, Quicken Blog Team
I was so very, very disappointed to find that it would not install to my 1st generation iPod Touch. Can there really be a logical excuse for this oversight?
impressive. thanks for doing this. almost makes me want to take another look at Quicken again from a consumer standpoint. cheers.
Hi Mike and others asking about a Canadian app,
At this time, we don’t have plans to release a Canadian app. We’ll continue exploring additional opportunities with this app as we gather your feedback and suggestions.
- Chelsea, Quicken Blog Team
Candian app?? a lot of people have asked, can someone please reply? All you need to do is allow the region, im really really frustrated i still cant download it! Im an iphone developer, it annoys me you have cut off all canadian access, yet it works fine on the full website??
Hi everybody,
Just want to pile on here after Barron and Jim weighed in. Great suggestions for us, especially your great wrap-ups Bob Kerns and lenny.
Take a minute to join Inner Circle. You can give us feedback like this, take surveys, and try out betas and help shape future Quicken, Quicken Online, and Quicken Online Mobile product developments.
Thanks again for all the great discussion,
Chelsea, Quicken Blog Team
yes iv’e recieved e-mails from my bank sayng that i need to go to a branch to fill out some forms but i also see that my husband has already downloaded them and i am unable to retrieve them and i don’t know why he would do that
@lenny
Thanks for the feedback:
1. We’re going to look into updating it from the phone in the future. It’s a bit challenging, but hopefully something we can do eventually
2. Good suggestion, especially for those users who aren’t using this as their primary feature
3. Thanks for reporting, we’ve seen this and will fix it in the future
4. What’s left – we attempt to automatically detect your bills and paycheck in Quicken Online. Then, we project out your expenses until your next paycheck from your primary checking account. What’s left represents your primary checking account balance – upcoming bills – pending bills until your next paycheck. Make sense?
Thanks,
Barron Ernst
Quicken Online Product Manager
iPhone Application does not seem to be availible at the CANADIAN iTunes store yet – its this right or have I missed something?
Thanks.
Hi Quicken fans…thanks for all your comments on the iPhone/iPod touch app…Quicken Online Mobile. We are listening so thanks for stopping by.
I’m glad to see that you’re going in this direction.
BUT! I think this is too little, too late. I was actually VERY surprised, and disappointed, when I got my iPhone, and found no Quicken app.
And I mean one that syncs with the desktop — so you’re still not there.
Your reputation has taken a hit with me on this. If you really understood your customers, you wouldn’t be playing catch-up, you’d have been a flagship app, on every new mobile platform out there.
It is such a perfect, and perfectly OBVIOUS fit. The fact that Quicken is back there on the desktop is the single biggest barrier to using it effectively.
I’m glad you’re helping the Quicken Mobile users out with this. But I’m a bit puzzled by the priorities — they already had access to Quicken Mobile. Desktop users got nothin’. It makes one wonder if the desktop product is being placed on the back burner.
Hey Guys I would love to know where to look for updated info on first gen ipod touch and this app -
i have it working on mint – but am still deciding on quicken online and mint -
while an iphone may be in the future – i have the ipod now -
from the reviews the app is great and i prefer quicken online to mint so far – please get the app up for us!
thanks for the work
loyal quicken user since the 90s
b
Thanks for releasing the app, looks and runs great.
Please be sure to test in a multi-user environment (say wife and husband).
A few bugs:
1. No way to manually update bank info. It appears the only way I can get the info updated is to wait for the next auto-update (4AM or something) or go to Quicken Online and refresh the account there.
2. Don’t force the user to auto-update the Outlook tab on launch. If I only want to add a transaction, this slows me down. It would be cool to allow user the option of having auto-update or manual.
3. Goals tab: Last Month and This Month are reversed (last = May 2009, this month = April 2009). Minor but sometimes screws me up.
4. Need documentation on the “What’s Left” feature as I’m not entirely sure how the amount is calculated. Does it only look at upcoming transactions or does it also include an estimate based on past months’ activity?
I also use your quicken online in Canada and it works great. So I’m not sure why I can’t get the app here.
You have a great opportunity to get ahead of Mint in this market because they don’t support Canadian banks and their apps not available in Canada yet.
We are still testing on first gen touches, once we confirm everything works we will post an update enabling it for first gen touches.
not bad for a start – but needs running balances like a checkbook register.
Why isn’t the app available in the Canadian iTunes store? You support Canadian banks, after all.
Hi Andy and lebkin,
For now, the app only works with the current generation iPod Touch. Keep checking back for updates. Thanks for your excitement about the app. Visit often!
Chelsea
Hi Troy,
Thanks for your feedback. Quicken Online Mobile is our way of helping a specific group of people manage their money on the go. It’s a first step but we’re committed to mobile as a company, so while I don’t have anything I can tell you now, I hope you’ll keep checking back. Have you joined our Inner Circle? You can provide us with ongoing feedback and weigh in on product surveys and betas. Hope you’d consider it.
Thanks,
Chelsea
I was all excited about this application, but I’ve got an old Touch. Why doesn’t this app work on the 1st generation iPod touch? It really sucks that its not compatible. I don’t see anything that would prevent it. I mean, other similar apps (like Mint.com’s) work on the original iPod Touch. What’s the deal?
This app looks great! Too bad I can’t use it on my 1st gen iPod Touch. I wonder, what prevents it from working on that device?
So, well over a hundred posts in your forum about what we WANT in a mobile application. Over a hundred posts saying it MUST sync with the Desktop Quicken, and most all agree we didn’t want something that syncs to your mobile service. Yet, here comes the app, that does nothing of what we asked for. Why did you ask our opinion if you were only going to ignore it? We want Pocket Quicken, just like Landware used to have for the Palm. Anything less, well, is just less.
Thanks David! Still a work in progress but we’re pretty excited. Let me know if you have any suggestions!
- Chelsea
Hi DC,
The app works on the 2nd generation iPod Touch as well as the iPhone. Are you on a 2nd generation iPod Touch? If so, you shouldn’t have any trouble. Thanks for stopping by!
- Chelsea, Quicken Online
Currently from Appstore, this will not install on Ipod Touch… says only compatible with iphone.
Congrats! This really looks great!