Comments on: Introducing Our First iPhone App: Quicken Online Mobile

By: kvk

kvk — Wed, 31 Dec 1969 16:00:00 +0000

I have to echo the comments of others, as I had Pocket Quicken when I had a MS OS pda and it was fantastic. The iPhone app is not at all useful. I travel and i need the capability to sync my quicken on my computer with my iphone. The fact that transactions are over 2 weeks old in some cases just isn’t going to cut it. As long as your company has been around with many loyal users and as long as the iphone has been around … you all can do much better to keep your customer base!!

By: Melvin

Melvin — Wed, 31 Dec 1969 16:00:00 +0000

I have been quicken online and quicken for iPhone for a while. However there is an issue that it is making it useless. Quicken automatically assigns vendor names, but my bank record long vendor names as “PURCHASE AT….” .Quicken truncate vendor names assigns them wrongly. It gets even worse because I cannot change vendor names in the iPhone app. Is there any workaround for this?

Thanks!

By: Scott Gulbransen

Scott Gulbransen — Wed, 31 Dec 1969 16:00:00 +0000

Norky:

Thanks for your comments and its a common one we’re hearing from desktop customers.

With that said, there was no omission in the release of the Quicken Online for Mobile application. It’s a product meant to supplement our online offering, thus not something for your situation.

We’re continuing to look at other mobile offerings and we’ll share more as information becomes available.

Thanks,
Scott

By: Norky

Norky — Wed, 31 Dec 1969 16:00:00 +0000

Like so many others, I also have the need to be able to sync my Quicken Desktop to my iphone just as I was able to do with Pocket Quicken and my Palm.

Sorry the available app to use along with Quicken Online does not cut it.

Not having sync capability is a glaring omission on Intuit’s part if they wish to remain competitive with the growing iPhone market.

By: Michael

Michael — Wed, 31 Dec 1969 16:00:00 +0000

I would like to join the chorus of long time Quicken users (in my case very long with multiple upgrades over the years) with an iphone who want a product that is the functional equivalent of the Landware Pocket Quicken (snychs with desktop data in Quicken). I have no interest in your current iPhone App. Please provide some specific information on whether this is something in development or not planned.

By: Sam

Sam — Wed, 31 Dec 1969 16:00:00 +0000

My community needs it on Blackberry’s please provide for us a blackberry app.
Thanks

By: Larry Box

Larry Box — Wed, 31 Dec 1969 16:00:00 +0000

I’ve tried to read through most of the posts and just want to confirm that at this time there isn’t a Quicken APP that will allow me to enter transactions on my iPhone and then sync with my Quicken Windows 2009 desktop software (not online Quicken)?

If there is app that does that, please let me know because that would be what I need.

Thanks for your time.

By: dean

dean — Wed, 31 Dec 1969 16:00:00 +0000

I am looking for a software on my iphone that will sink directly to my bank of america bank accounts. does your product do that? So that when ever there is a transaction it is linked to the bank account?

Dean

By: Chelsea

Chelsea — Wed, 31 Dec 1969 16:00:00 +0000

Hi there Chris,

We’re actually trying to get lots of feedback from our customers on this topic. Have you considered joining our Inner Circle? You can join here: http://www.quicken.com/innercircle.

Not saying we will give you exactly what you’re asking for here, but we DO really need your feedback so we can make the best decisions for the majority of customers. Inner Circle is a great way to participate in forums, surveys and betas. Hope you’ll join!

Chelsea, Quicken

By: Scott Gulbransen

Scott Gulbransen — Wed, 31 Dec 1969 16:00:00 +0000

Brad:

I am sorry you feel that way and wish you the best.

We’re here to communicate what we can about the release of the product. I understand the frustration and we’re working hard to address that. I am sorry we’re not meeting your expectations.

Thank you for being a customer and I hope in the future you will reconsider leaving us.

Best,
Scott