Quicken

The Quicken Blog

Open Letter to MS Money Customers

June 11, 2009 10:02 am, posted by Todd Stanley  | 

Photo Credit: steveisaacs

Microsoft Money Customers:

Yesterday Microsoft announced it will discontinue Microsoft Money as of June 30, 2009.

Money customers now need to decide what to do with years of Money data. This information is the lifeblood of your financial life and is incredibly valuable for you and your family.

The Quicken team is here to help.

We’re working closely with Microsoft to develop an easy way for Money users to transfer data into Quicken desktop products. We’re assessing how we can make this capability a reality in conjunction with the release of Quicken 2010 in the fall.

I want to assure you that Quicken remains committed to helping people manage their money so they can spend smarter and save more. We will continually improve our desktop products and offer free online money management with Quicken Online.

Quicken has been the leader in personal finance software for more than 25 years and we’re so pleased to welcome Money customers into the Quicken family.  If you’ve never tried Quicken before, we know you’ll enjoy the ease, depth and functionality of our desktop products. If you used Quicken and switched to Money, we want you back!

Stay tuned for more news on how Quicken will help MS Money customers migrate their data to Quicken.

Thanks,
Todd Stanley
Vice-President/General Manager Quicken

Tags: ,  |  Categories: Announcement, Product Update  | 

Related Posts







Comments 
(165 total)  |  Jump to comment form »


  • September 26th, 2009 10:41 am - Chelsea

    Ashwini,

    We’re working on an easier conversion tool. Coming soon: here’s more info from Todd: http://blog.quicken.intuit.com/announcement/2009/09/26/ms-money-converter-coming-soon/

    Chelsea

  • September 22nd, 2009 11:13 pm - Sugathan Manoj

    I am one of the “babies” abandoned by Microsoft Money even earlier than most of you. I use an international version of MS Money 2005 and in the last 4+ years no further update was made by Microsoft to this international version of MS Money. Of course international version is incompatible with the US (and other versions like Canadian, Japan etc). Fortunately the 2005 version of MS Money kept on working in XP and later in Vista except an odd quirk where after a fresh reinstall of MS Money, I need to create an empty account, then download an online update, and then open my existing data file. I am sure it will all go away soon and I will be stuck with 4+ years of data.

    May I kindly request Inuit not to abandon international version of MS Money customers when you come out with your new version of the Money to Quicken upgrade tool.

    Eagerly waiting for Quicken 2010!

  • September 22nd, 2009 1:50 pm - Dmitry

    @JohnGalt.

    John,

    I didn’t need to install anything. I originally had Money Plus Deluxe and that’s what I got from eBay, so it was the same exact software as my original. I then went into the about box and clicked on the link “Your online services have expired” (or something along those lines). Then I was presented with a few choices, one to extend the services (which we all know no longer works) and one to enter a new product code, which is what I did. Once I entered the product code from this newly purchased copy of Money the software went through the activation paces. Once it was done, I restarted money and it said that my online services will expire on September something, 2011. As we know, MS servers will cease to function on January 31, 2001 so I would consider the reported date to be overly optimistic, but it should definitely last long enough for Quicken 2010 to come out and hopefully even 2011 will be out before the expiration.

  • September 21st, 2009 7:16 pm - Scott Gulbransen

    Ashwini:

    The new converter isn’t released until next month. You used an old converter that was not what folks are talking about here.

    Thanks,
    Scott

  • September 21st, 2009 6:43 pm - Ashwini Kumar

    To: Todd Stanley, Vice-President/General Manager Quicken

    With all due respect, let me report that the conversion tool from Quicken doesn’t work… I tried two-three months ago to transfer data from MS Money Home and Business. The business part just got lost. The invoices, customer accounts, etc. “cannot” be transferred. I spent three-four hours on phone but no luck. I got the same story that we’re working on it. Here is my suggestion to Intuit: buy a few copies of Microsoft Money from Ebay, give it to your hot-shots to set up some dummy accounts and try importing into Quicken. That will be a real test…

    Ashwini Kumar

  • September 21st, 2009 4:33 pm - JohnGalt

    DMITRY-

    How does it work with installing a NEW copy of MS Money?

    Do you receive another full year of online services?

    What edition(s) must be purchased to received the online extension?

    Thanks.

    I will be purchasing Quicken, but because the release date is uncertain, I’d like to continue my online capability.

  • September 21st, 2009 3:59 pm - Andrew

    does quicken give bill pay as a free service to people that buy the program, or do you have to pay for it in addition as a monthly fee. I have had that as a free service for years with my ms money and it is one of my favorite features.

  • September 21st, 2009 6:29 am - Chelsea

    Donna,

    We’re working on a conversion tool (with Microsoft) for MS Money customers that want to migrate to Quicken. Please stay tuned for an update on when this will happen. We are making the process easier for folks. Apologies that you’ve had problems.

    - Chelsea, Quicken

  • September 20th, 2009 1:36 pm - Donna

    I have downloaded and installed Quicken. I have downloaded and installed the so-called conversion tool to import my MS Money data in to Quicken. It doesn’t work. I keep getting an error message saying that there’s no room on the drive–which is baloney–or that the TEMPLATE.* file needs to be changed from read-only.

    Why is this so difficult? It’s bad enough that I’m forced to go to Quicken, when I hate its interface, but is there no easy way to import my Money data?

  • September 19th, 2009 5:19 am - Pete

    Wondering about a I pod touch app that will sync with Quicken Desktop. I am looking to move from Money and my Palm, to Quicken and I Pos Touch.
    Thanks

  • September 18th, 2009 4:27 pm - Dmitry

    I thought I could hack it out until Quicken 2010 came out after my MS Money online services expired on the 7th and my attempts to buy an extension from MS proved fruitless. But after spending just a few days without online services I realized I won’t be able to hold out another week and got a new MS Money copy off eBay. Back in the “online saddle” and I guess waiting for Quicken 2011 instead of Quicken 2010 now…

  • September 18th, 2009 2:29 pm - Steve I

    For those that don’t know, there is a tool available from the Quicken site that can be used to successfully move from Money to Quicken 2009. You save “transaction reports” and “investment transaction reports” from money, and the tool reads the reports and recreates the data in Quicken. I have about 7 years of data in money for various checking and savings accounts, several credit cards, asset accounts and a couple of 401K investment accounts, and I’d say this conversion tool got me about 99% of the way there. It only took me 30 minutes or so to get the data imported. It wasn’t a prefect conversion, but it was pretty darned close, and it didn’t take me long to figure out what I needed to clean up. I did the initial import on Wednesday evening, and after a couple of hours work on Thursday evening I had the conversion completely done, all my bill-pay reminders in place, and all of my accounts were hooked up to the banks and downloading transactions. Sounds like there will be an easier conversion tool for Quicken 2010, but if you don’t want to wait then you can get there now with Quicken 2009. I didn’t save the URL for the conversion tool but I found it instantly by googling “Convert Microsoft Money to Quicken”.

  • September 18th, 2009 12:40 pm - Chelsea

    Hi there Lisa,

    Quicken 2010 will be out this fall. Stay tuned for exciting news and updates soon. Thanks for your patience.

    Chelsea

  • September 18th, 2009 12:34 pm - Lisa

    Do you have an estimated release date for Quicken 2010? I’m another sad MS Money user anxiously waiting to purchase Quicken and manually doing stuff in the meantime.

  • September 18th, 2009 8:54 am - Scott Gulbransen

    Thanks Ryan.

    Quicken 2010 for Windows will be released in just a few more weeks. Hopefully you’ll only have to do manual entry until then.

    Thanks,
    Scott

  • September 18th, 2009 8:52 am - Ryan

    Hi there quicken. Just wanted to say you’ve got yet another sad MS Money user here who is awaiting quicken 2010. My online services expire in a week and it’s going to be a pain having to manually download everything.

    I’m using quicken online side-by-side as a band-aid until the new version of quicken is out. Sadly quicken online is a sad replacement for those of us used to using quicken / MS Money.

    Waiting with money in hand!
    -Ryan

  • September 18th, 2009 4:32 am - Chelsea

    Hi there Jeff,

    Quicken 2010 is on it’s way this fall. I understand you’re anxiously awaiting it and we’re in the process of working with Microsoft on the converter.

    Chelsea

  • September 17th, 2009 11:38 pm - Jeff

    Another long time MS Money user here, currently in limbo land after Money Plus stopped letting me even download transactions from my banks. I can understand not letting us sync with MSN Money services, but not being able to connect to our own banks? I was extremely upset about that the first couple of nights while trying to work things out.

    I looked at many of the open source programs out there and unfortunately none of them seem as robust and intuitive as I’d expect a desktop financial program to be. If I only had the time to work on it, I’d take a shot at developing a MS Money clone and open source the thing, but the reality is I’m just too busy – SO, I’m relying on you, Intuit!

    I’m downloading transactions manually where I can, but otherwise for the first time in years I feel out of sync with my finances, and I hate it. We need Quicken 2010 as soon as possible, and you have to realize you’re sitting on a gold mine of new users right now. You can make a lot of new friends here if you do this right! :) If you want external beta testers, I’m a 15 year IT guy who’s taken part in more alphas and betas than I can remember, I have a computer science background and I’m willing to give detailed feedback. Let me know if I can help!

    Good luck, we’re counting on you!

  • September 14th, 2009 8:37 pm - Simone

    When will Quicken Rental Property Manager 2010 be available? Will those that purchase that version have a MS Money converter built-in, too?

  • September 14th, 2009 3:41 pm - Chelsea

    We’re working on the conversion tool Ralph. Stay tuned.

    Chelsea

  • September 14th, 2009 3:32 pm - Ralph Bloch

    It didn’t work for me either. My attempts at getting going with Quicken 2009 were at least as frustrating as the news of Money’s demise.
    The multi-currency feature doesn’t seem to work when you migrate your data from MS Money. And the support for the Canadian version of Quicken sucks.

  • September 14th, 2009 8:01 am - Chelsea

    Hi Paul,

    Please exchange personally identifiable information (like the number from the supervisor you tried to post) via private email with Laki. We can’t publish another’s person’s phone number for obvious reasons.

    Thanks,
    Chelsea

  • September 12th, 2009 11:50 am - Laki

    Paul that didn’t work for me. I was on the phone with MS for hours and they absolutely refused to extend my license which is expiring in18 days (even though this would require no effort on their behalf + I’d pay money for the key!) I talked to many different people in many different departments at Microsoft and no luck. Its very strange how they’re treating their customers who’ve been with them for man many many years. Total disappointment.

    So in essence i’m toast. Nobody knows the exact date intuit will be releasing their migration tool and Microsoft is not willing to extend my license. At this point I’m seriously considering to switch to an open source solution, as I absolutely cannot afford to potentially have several months of down-time where I cannot use Money or Quicken in that window.

    I wish quicken would come out with an exact release date of this migration tool. “It will be released in fall” absolutely doesn’t do it for us who have a hard cut-off date from Microsoft.

  • September 11th, 2009 2:12 pm - Paul

    Thanks for the tip Heather , but I don’t find anything on that site that talks about Microsoft Money and the issues we are dealing with here.

  • September 11th, 2009 2:05 pm - Paul

    OK, for those of you who asked how I got my on-line services extended….well, here is how it happened…..first I went to on-line tech support and started a file basically asking why they were discontinuing the services for me, when the server was obvioulsy still running until Jan 2011. Here was there reply and my reply back to them:

    Roxie,

    Thank you for your quick response. However, you did not answer my central question which is: What is the logic for not allowing me to continue to have access to the on-line features of this program until the January 30, 2011 cut off date?

    In addition, and I don’t mean to nitpick, but some of the “facts” as you state them are unfortunately not facts:

    “The Online Services along with the Activation Requirement are handled by a server which will become inactive on 2011, which is the reason it can’t be reactivated nor keep the Online Features” ….If the server is still active until 2011, then it stands to reason that I should be able to have access to it until then….this is simply an illogical statement…I’m not asking for services beyond 2011, simply UNTIL then.

    “Since the product is discontinued we are unable to provide you with Extended Online Services or a License to renew them” …..I will be kind here and just say that you must be confusing company policy with ability…to say that Microsoft is “unable” to allow me access is ludicrous. We both know that this is simply a matter of providing me access to a server that is right now in full operation.

    The cost to Microsoft for the server time required must be miniscule. I have not asked for anything for free. I’m willing to pay whatever the cost is, in fact I’m willing to pay many times over what the cost is. The abrupt termination of the on-line capabilities is costing me a tremendous amount of my time, which is quite valuable. I understand that you may not be in a position to answer my question and although you have been very clear on “what” Microsoft has done in this case, what I am asking is “why”. If you are unable to provide me with this answer, please forward this to someone that can.

    Thank you,
    Paul Alford
    —– Original Message —–
    From: Consumer Finance Support
    To: P_Alford@msn.com
    Sent: Wednesday, August 26, 2009 10:34 PM
    Subject: SRX1110540850ID – Microsoft Money Plus Premium\On-Line services extension Logical Explanation

    Hello Paul,

    Thank you for contacting Microsoft Money Online Support Services. My name is Roxie, and I’ll be assisting you with your case.

    I hope you are having a fantastic day!

    To give the most accurate support possible, I would like to give a brief summary of the problem as I understand it.

    You would like to Extend the Online Services until January 30th, 2011

    If I have misunderstood the issue, please don’t hesitate to let me know.

    As you mentioned, we are not able to provide an extension for the online services at this point. I am sorry for the inconveniences, I truly understand the situation, however as much as I wish, unfortunately I am afraid I am unable to supply you with a different alternative.

    However, I would like to provide you with the correct information in this matter.

    ü The program was discontinued and not available for purchase as of June 30th, 2009

    ü The Online Services for all versions of the program will expire on January 31th, 2011

    ü Microsoft does not provide the product until Jan. 2011 because as company policy the product can’t be sold after discontinued

    ü The Online Services along with the Activation Requirement are handled by a server which will become inactive on 2011, which is the reason it can’t be reactivated nor keep the Online Features

    ü Since the product is discontinued we are unable to provide you with Extended Online Services or a License to renew them

    ü Microsoft announced the circumstances in http://www.microsoft.com/money and an automatic message was posted for Money program of all versions as an ‘Important Notice’ a couple of weeks before the dead line to renovate the services

    ü After Microsoft Money is expired you are still able to use it with manual entries or downloaded\imported statements

    ü Microsoft Money Technical\Online Support will be available until January 31th, 2011

    Also, please be assured that our customer are very important to us, and we completely are aware of the inconveniences of this situation, however we expect your understanding for our decision to discontinue the program, as specified in the website, ‘With banks, brokerage firms and Web sites now providing a range of options for managing personal finances, the consumer need for Microsoft Money Plus has changed.‘

    I hope you find this information useful. Please let me know if there is anything else I can help you with. I look forward to your reply.

    Thank you for your comprehension.

    Kind Regards,

    Roxie

    Microsoft Money Online Support Services

    Thank you for choosing Microsoft.

  • September 11th, 2009 1:55 pm - Jason

    The best feature about Money was its Cash Flow capabilities. I rely on that feature to truly “manage” my money. Without a comparably robust cash flow feature I will never switch to another product. It must have the ability to allow changing individual instances of future payments or deposits and combine both hard scheduled and budgeted values to estimate cash flow. I honestly get the most benefit from the single feature because it provides so much meaningful insight into my financial picture.

    If your new version has this robust feature I’ll deal with the switch, which won’t be easy with over 10 years of financial data, categories, payees, reports, etc all built up.

    Thanks,
    Jason

  • September 11th, 2009 11:47 am - Chelsea

    Paul/Laki and others chatting back and forth,

    We have a better forum than the blog (i.e. you can subscribe to discussions, get tech answers and ask questions) for customers to talk to one another and help each other out: Quicken Live Community. I urge you to visit.

    We’ll post any updates about the converter in that forum – so you can subscribe to the discussions about it and automatically be in the know once we have more information.

    The converter will be out this fall. Thanks!

    Chelsea, Quicken

  • September 11th, 2009 11:41 am - Dmitry

    Paul,

    I too would like to know the details of how to get the extension.

    Thanks,

    Dmitry

  • September 11th, 2009 5:42 am - Teledatageek

    Well I decided to buy another copy of Microsoft Money Plus off of eBay as it appears that Quicken 2010 won’t be out prior to mid-October. Based on the climbing prices for the unactivated versions, I must not be the only one in this boat.

    At least this buys me some breathing room – quite a bit actually but stinks that I had to buy the same version of software twice!

  • September 11th, 2009 12:17 am - Laki

    Paul, how did you get Microsoft to do that! My online services are expiring in 19 days and new quicken conversion tool won’t be out by then. If I don’t get Microsoft to extend my online services, I’m screwed.

  • September 10th, 2009 5:49 pm - Chelsea

    David,

    Hi there – we’re working on a conversion tool from Money to Quicken this fall. Please stay tuned! Thanks.

    Chelsea, Quicken

  • September 10th, 2009 5:44 pm - David

    Paul,

    Please tell the details. My online services expired the other day. I have some banking services that can only be accessed through Money online services. There are no links on the website to download directly to Money/Quicken.

    Thanks,

    David

  • September 10th, 2009 2:36 pm - Paul

    ***NEWSFLASH****
    Microsoft extended my online services after they expired. It took a bunch of emails, but it finally happened…at no charge. It was a bizarre series of events and if anyone is interested I’ll share the whole saga with you. Now, if Quicken will just come through with the 2010 version that handles the conversion properly, I’ll be a happy camper.

  • September 9th, 2009 9:10 am - Chelsea

    HI Bob,

    What is your question specifically? We’ll release a new version of Quicken for the PC this fall. We’ve also got a 100% free, Web-based offering, http://www.quickenonline.com. It’ll help you track expenses and see what’s left between paychecks. If you’re heavy into daily tracking of your finances, and drilling down on investments, a desktop option will probably work better for you.

    Thanks,
    Chelsea, Quicken

  • September 9th, 2009 9:09 am - Chelsea

    Hi Ken,

    Quicken 2010 for the PC will be out this fall. Stay tuned for more details.

    Thanks!
    Chelsea, Quicken

  • September 9th, 2009 9:01 am - Ken Clements

    When is Quicken 2010 coming out?

  • September 8th, 2009 3:13 pm - Bob Murdoch

    Another orphaned Money User here (been using Money since version 1.0 came with my Gateway computer for free)….

    Any new word? My copy expires 9/29/09 and I’m going to be in limbo until the new Quicken version is released.

    For those stuck in the middle like me…. I believe we will be able to export updates from bank websites and credit card sites until we can get Quicken to migrate us over with less pain than we will right now. I’ve got 14 years of data that I want to migrate and I’m NOT starting from scratch without a history to fall back on (7 years worth for the IRS, which I track meticulously just in case).

  • September 5th, 2009 9:08 am - retiree

    (Revised comment and question)
    I’ve been a MS Money user for many years. Being a retiree working to control investments and distributions from IRAs for monthly expenses I have found Money’s Cash Flow forecast extremely valuable. I can setup recurring bills/income over the year. I can and do adjust recurring bills and income. I mean maybe just one future month of an item will be changed. It can be a date change or an amount change. An example, I have scheduled distributions from my IRA for a certain day of the month. The day at which it is received at my bank is different every month. I can adjust in advance those dates. That would be the same for our Social Security receipts. Mine comes on the 3rd Wednesday. That needs adjustments. Another one: I adjust credit card bill forecasts over the next 12 months. I know that some months in the future will have a bill spike such as the average month may be $1900, but some months I know will be lower or much higher. By plugging those in, I can forecast better,
    I can make decisions from where to get income and to where to use it. Money has the ideal Cash Flow forecast program. Will Quicken have a similar program? Please say “Yes”.

  • September 5th, 2009 8:51 am - retiree

    I’ve been a MS Money user for many years. Being a retiree working to control investments and distributions from IRAs for monthly expenses I have found Money’s Cash Flow forecast extremely valuable. I can setup recurring bills/income over the year. I can make decisions from where to get income and to where to use it. Money has the ideal Cash Flow forecast program. Will Quicken have a similar program? Please say “Yes”.

  • September 4th, 2009 9:44 pm - BobA

    Since many customers who use Microsoft Money did so because it handled stock options and updated their quotes unlike past versions of Quicken. Will Quicken 2010 handle the import as well as update option quotes? This is a deal breaker for me.

  • September 4th, 2009 12:00 pm - Billy Bob

    I will be completely amazed if this conversion tool
    a) Works like advertised.
    b) Actually arrives in October.
    Looking at Quicken’s track record, i’d say the odds are stacked against them.

  • August 30th, 2009 10:30 am - Teledatageek

    Scott – Thanks for your reply. I guess my challenge is that there will be a gap in time. I did a little research on Microsoft’s site and they pretty firmly indicate there will be no extensions to product activation. I don’t think you can now buy and activate another copy of MS Money Plus either at this point.

    So I seem to be stuck between a rock and a hard place….

    Seems like my only option is to get Quicken 2009 and use the current converter or go back to paper checking until the new converter comes out and then upgrade to Quicken 2010.

    Any other creative ideas?

  • August 29th, 2009 1:30 pm - Bernhard

    The really important thing for me as a MS Money user is that I don’t need to export my Money data via QIF or transaction reports for Quicken to be able to read it, because there is a ton of data that is not part those transaction reports:
    - Currency of account
    - Exchange rate for transfers between accounts with different currencies
    - Currency exchange rate, when security’s currency is different from account currency
    - Lot information on securities’ sales when specific lot identification is used
    - Handling of options (IIRC Quicken does not handle options, so it may be necessary to treat options as a stock and convert the number of shares accordingly, e.g. 1 contract -> 100 shares.

    I’m sure there are many more examples like this that are best handled by a dedicated import/conversion functionality. I have 15 years of Money data and assume that I’d have 1000s of transactions that would need manual adjustment, if there weren’t such an import/conversion functionality that would handle them.

    Bernhard
    Mountain View, CA

  • August 29th, 2009 8:34 am - Scott Gulbransen

    Teledatageek:

    Thanks for your post.

    Since the conversion tool will be out a short time after official support for MS Money ends, I suggest you don’t transfer any data until that time. I know that’s not a perfect solution for you but the new tool is going to be much better than anything we have today.

    Best,
    Scott

  • August 29th, 2009 7:54 am - Teledatageek

    Uh oh – so the new conversion tool doesn’t sound like it’s coming out until October. My Money expires 10/5/09….

    What is the best solution for me right now? I have lot of transactions and well over a decade of data. I can’t figure out how to tell how many transactions but I bet it’s more than 10K.

    Advice please….

  • August 27th, 2009 2:56 pm - Paul Cohen

    My Money file is well over 100 megabytes and I can’t get Money to produce a transaction report for the whole file. I hope your importer works. Also I jusr purchased Quicken 2009 Hone and Business, will I have to purchase a new product?

  • August 26th, 2009 6:37 am - Paul

    OK, this sounds really great that us long time Money users (read “huge number of transactions”), will be able to migrate to the Quicken platform easily with the 2010 version. From everything I have read in blogs, converting to the 2009 version is extremely painful, so that doesn’t interest me at this point. The only thing that I can’t seem to find out is exactly when 2010 will be available, there are some vague references to Fall ‘09, but no date. What does fall mean, September….November? I’m still using Money, but without the online capabilities it takes me forever to update all my accounts manually which is a huge pain. PLEASE HURRY!

  • August 24th, 2009 7:09 am - Mike

    A few months ago, I began looking into using Quicken or Money. I’ve never used any financial program, but I now have the time and need to keep track since my life became more complicated. Odd that it worked out that way. To find that Money is dead did not scare me, as I am not interested in any of the online features of either program. I do like their solid foundation in the industry. I also like their polished finish that comes with that over some of the not-so-established products.

    I am mainly looking for something to keep track of what I have already spent and provide that in a few different visual formats like a table, pie chart, and bar graph, etc. I am impressed with both programs for the results that I want. Both meet the needs for the final objective: visual graphic and offline use.

    My problem is getting the information into the program. I’m amazed that neither have the ability to import from a spreadsheet! How can this be? A simple spreadsheet, which is all that their files are anyway. The difference is bank information and the order of data. That capability alone is keeping me from commiting fully to either one. Incorporate the ability to import a spreadsheet or a comma/tab delimited value text file and I’d be sold on it 100%.

  • August 22nd, 2009 11:05 pm - chckl

    Hi, I am waiting for Quicken 2010 to be released. I need to be able to transfer data from MS Money to it. This is the most important feature for me. Please make it work.
    Thanks.

  • August 22nd, 2009 9:51 pm - David

    Had a problem with importing Money data to Quicken (converted my credit card accounts to bank accounts). Worked with tech support and got it fixed. Not very convenient, but it worked. Basically you need to convert all of your accounts in Money to .qif (strict), import it using Quicken 2004 by account (new one will not import .qif files directly into each account) and reinstall Quicken 2009 which will then convert the data for you. Tech support provided me the Quicken 2004 via online chat. Took about an hour, but it seems to work in case that helps.

  • August 18th, 2009 6:05 am - David Waldman

    I currently use MS Money Plus Premium. If I buy Quicken Premium 2009 now, will I be able to convert 10,000 transactions to Quicken Premium 2009? And when the better conversion tool comes out in October, will this be a free download for Quicken Premium 2009 users or will there be an additional cost?
    Thanks.

  • August 17th, 2009 9:54 am - Scott Gulbransen

    Fred:

    First, thanks for your comment.

    Second, we’re releasing a much better conversion tool in October. We’ve been working with Microsoft directly since the announcement to make the switch as easy as possible. Don’t judge the current conversion as to whether it will be easy to move over to Quicken. Thanks for your patience and I am sure when the new tool is released, you’ll be much happier.

  • August 17th, 2009 9:51 am - Fred Z.

    I have been a MS Money user for 10 years and recently purchased Quicken Home and Business. You will find that the conversion tool does not work for MS Money Plus so plan on converting your money data manually (re-entry) if you must. I will keep my historical data pre-2009 in MS Money and enter all 2009 data in Quicken. I will probably run in parallel through the end of this year just to be safe.

  • August 9th, 2009 9:17 am - Jeff

    Does quicken have a feature like the lifetime forecast in Money?

  • August 8th, 2009 6:11 pm - Christopher Tracy

    Welcome aboard, Money users!

    I hope you’ll find Quicken useful. I can’t say I was a Money fan (tried it way back when, hated it), but I found Quicken by comparison a superior product, although not without it’s own flaws.

    I will point out that the version you choose is critical to a happy experience. If you get a smaller package than you need, you’ll be quite disappointed.

  • August 3rd, 2009 4:33 pm - Evan

    Oh, how resistant we (I) am to change. I bought both Q07 and MSM07 after using MSM for a long time. I ultmately dismissed Q07 since it seemed weak for investors. Now that I have no choice, I have started running Q07 in parallel with MSM07. Now, after spending time with Q07, I remembered why I looked in the first place.

    There are just too many really basic flaws in MYM. Cash sweeps have never worked and I put in dozens of hours on t he phone with both MS and the brokers technical support. NO RESLUTION FOR YEARS. And there is the issue of dropped downloads (mostly checks). And corrupted data files which prevent printing, online connections, etc. I have to do just too much manual correction in MYM.

    So I’m glad for this to force me into Quicken. I liked the spreadsheet format in MYM but now I find I have very similar investment displays. In the months I have been using Q, never a problem – and I really like that.

    So if a good conversion is done, I’m a happy camper.

  • August 2nd, 2009 2:04 pm - Richard

    I like Dave’s suggestion that Intuit just take over Money and then gradually merge it with Quicken. I too have been using Money more than 15 years. I recall that back in the 90’s Intuit bought out the tax product I was using and modified Turbo Tax to read the other products files inorder to provide a smooth transition. If they want to serve all the money users they should make the transition as transparent as possible. If they can’t they don’t want our business.

  • August 1st, 2009 7:26 am - Clint

    I’ve been a MS Money user for years and I can’t seem to let go the “Cash Flow” graph. I can setup recurring bills/income and MSM gives me a year of cashflow forecast.

  • July 30th, 2009 1:35 pm - Shane

    I’m a MS Money user since about 1997 I think. My MS Money file doesn’t have data going back quite that far, but what a disappointment this. My file has gotten bloated and I thought I might just create a new one and archive off the old one. When I learned of the announcement I asked a friend of mine who was a long-time quicken user about it. We set up a file on his PC so I could play with it. I just wasn’t all that impressed. Maybe the new version will delight me, but I may well be one of these people we work with who uses a 2000VM in Windows 7 to run an old app that just won’t run in anything but 2000 without issues. In five years I may have a VM running MS Money in Win7 on Win10. I hope not.

    Still running the 2007 H&B version as I never did upgrade. Now I don’t see the point as eventually they’ll kill activation for the product which is pretty much the nail in the coffin for Money Plus IMHO.

  • July 27th, 2009 10:21 am - Mike

    Rick Rousseau:
    I am in the same boat as you in regard to editing an individual upcoming deposit/bill/transfer. I hope the Quicken team will add that capability. As far as forecasting cashflow for an individual account, Quicken does have the cashflow calendar. You can select which accounts or account that you want the calendar to include and it will show your various upcoming expenses, deposits, etc. on each applicable calendar day. At the bottom of each day on the calendar it shows your running balance after taking into consideration the pluses and minuses. Like you, I have gone back and forth between Quicken and Money but have been sticking with Money because of Quicken’s lack of functionality when it comes to making a change to a single instance of a recurring item. In Quicken, you can change a recurring item but it is for all upcoming occurrences. In Money, it has always been nice to be able to change a “single” specific occurrence while not disturbing the other future transactions.

  • July 24th, 2009 12:55 pm - Rick Rousseau

    I have also been a longtime MSMoney user since 1995, but have also periodically attempted to change over to Quicken so I have my data in both MSMoney Plus and Quicken 2008. I am not really concerned much with the conversion process, since it is generally just a 1-time pain.

    My real concern is with 2 specific functionalities from MSMoney that have been mentioned above, and are the primary reasons for my sticking with MSMoney and not using Quicken over the years:

    Cash Flow Calculations: MS Money allows me to generate a cash flow chart for an individual account (I generally use my checking account) and predict the cash flow for that account for the next 90 days (or 1 year).

    Edit individual future entries on a scheduled transaction: MSMoney also shows the individual transactions that will occur over the timeframe within the Cash Flow Calculator and allows me to edit future individual entries.

    I use these features daily to adjust the amount I will pay on my credit card, the additional principal payment on my mortgage, or to adjust the date I will make a payment. This allows me to accurately forcast upcoming expenses.

    Quicken has a somewhat similar feature for past entries if you look at the past account balance bar charts, but does not address future account balance forcasting.It also does not allow me to edit individual scheduled recurring deposits/transfers/bills like MSMoney so I can’t forecast expenses as well.

    Please ensure that these functionalities are added to your product and I will deal with the pain of transition.

    Thanks

    -Rick

  • July 23rd, 2009 8:46 am - Chelsea

    Hi Sachi,

    We’re working on a better conversion tool! No worries. Check it out in this blog post.

    Thanks,
    Chelsea

  • July 23rd, 2009 4:57 am - Sachi

    It is really bad the conversion utility. Quicken Product management should do something about this.
    1) Cannot convert more then 10000 transactions.
    2) Does not recognize credit card accounts from Money and once you convert there is no way to change it.
    3) No multi currency support for the whole account. You need to enter individual transactions.
    4) It cannot link investment cash and transaction account from money so they show up as separate accounts.
    5) Quicken crashed few times trying to handle my money transactions. Money was so smooth and has never crashed for me.

    Still working on it before giving up. Already spent a week on it.

  • July 22nd, 2009 5:16 pm - David

    If you are a long-time Money user, spoiled in the ease with which you could pay bills – auto-generated paper checks or online – for a low and reasonable cost, you’re going to be mighty disappointed with Quicken Deluxe! I bought it yesterday, installed it, and couldn’t get it talking to my bank. The support tech was very helpful, but we figured out that I have to have special access through the bank to do that…and my bank charges $10 a money for the privilege.

    So while it is possible to do online banking with multiple accounts through Quicken Deluxe, there is no way I’m paying $10 to one bank and $10 to another every month. With Money, I just upgraded every 2 years, and I got free online bill pay, including 10 paper checks a month.

    I never even got far enough to figure out if QD does paper checks…I requested a refund and walked away.

  • July 20th, 2009 7:35 pm - Chris

    I’m another MS Money user of 10+ years. Just last year I started a new money file since my old one got too unwieldy. Just thinking about converting to a new program makes me cringe. When I decided on Money I tried Quicken first, but I could not get used to the ‘check-writing’ philosophy of the program at the time (over 10 years ago). And now I seriously need multi-currency support for investment and banking accounts. I hope Quicken 2010 will have that, or I have to go look for something else.

  • July 14th, 2009 8:34 am - Rich

    Agree with Dave’s comment.
    It may be a lost liter approach, but it would help tremendously in the onboarding of former Money users to the Quicken platform.

  • July 14th, 2009 6:59 am - Jenny R

    I AGREE WITH DAVE!!!!!!!!!!!

    July 13th, 2009 10:11 pm – Dave…Intuit just buys MS and makes all our lives easier….

  • July 13th, 2009 10:11 pm - Dave

    OK so this might sound crazy but since there does appear to be folks from Intuit reading these comments perhaps worth a shot.

    As I’m sure the folks from Quicken know (as likely do many users who have tried converting using the existing tool – which by the way is as useful as a bag of hammers), undertaking a seamless data conversion is far from simple. In addition, many users of Money like some of the features in Money rather than Quicken (such as the nice implementation of multicurrency, etc.).

    The conversion process itself, if not 100% seamless, will turn many potential Quicken customers into non-Quicken customers.

    So why not perhaps strike a deal with MS where Intuit buys the MS Money IP from Microsoft? Granted, there are some links/ties with MS sites that exist, but I imagine releasing an interim version that instead ties into Quicken services/sites/quotes would probably be way, way easier than developing a seamless data conversion. You could release an interim version along those lines (maybe call it Quicken Money), charge a (reasonable) fee, and boom, you will have probably captured a much higher percentage of the Money user base than you would have with a clunky, rushed conversion tool.

    Then, over time, update Money as you do the rest of your product line, but gradually merge it with the rest of your product line – taking the best elements of Money that might be missing from Quicken and building them in, and vice versa. At the same time, you can slowly and gradually do incremental updates that over various updates (each of which is carefully undertaken) the native Money data is gradually converted to a Quicken format, with the data formats ultimately evolving to be the same as with any other Quicken program.

    Granted, you will need to get MS to sell, and you would need to get them to sell at a reasonable price. But given they’re just killing the product altogether, I can’t really see them asking all that much for it. And I can see a lot of benefit for Intuit. Higher revenue. Virtually instant expanded user base. No (or much less) time pressure on developing a conversion tool. Less risk of alienating the existing base of Money users.

    Certainly not telling you how to run your business, but this approach would seem to make a lot of sense.

    I for one would certainly kick a few bucks to you if you keep Money on life support for a few more years…

  • July 13th, 2009 12:35 pm - Jenny R

    another long time user over 10 years…

    maybe its sounds simple but I back up my data to a USB every time why cant we just import from the back up file??? Instead of all this crazy xml stuff.

    All the information is there in one easy file…click and bam its done…..

    If you are working with MS I would think they would make it even easier. I am sure every Money user has a back up copy of all the data.

  • July 12th, 2009 6:24 pm - Rob A

    Quicken — please offer a better discount deal for Microsoft Money customers. The discounted price for Quicken – is more expensive than the retail price at an online store such as Amazon.com.

    Thanks!

  • July 11th, 2009 5:40 pm - Scott Gulbransen

    John…thanks for your note.

    We’re working with Microsoft on a new conversion process to make this all easier for you. It will be ready in the fall.

    Thanks,
    Scott

  • July 11th, 2009 5:22 pm - John Pearson

    And you cannot import QIF files for Investment accounts. Stupid limitation.

  • July 11th, 2009 5:19 pm - John Pearson

    I have 19 years of MS Money to convert. I have tried Q H&B 2009 and used the conversion tool. Practically useless. It ignores the currency of all imported accounts and securities and makes them US dollar denominated. There is no way in Quicken to edit the accounts or securities back to the proper currencies (..what’s with that??). Yes, you can rename the accounts and set up new accounts with the correct currencies and cut and paste over (ensuring first you set the FX rates to ONE temporarily, and then hit a confirmation return key EVERY transaction!!), or export to a QIF, and do the same, BUT you cannot multiple select transactions from investment accounts to cut and paste to new ones as you can for bank accounts! And to make things all the more impractical, as you cannot change the currency of a security (even though it has the correct ticker symbol), you cannot just manually replace the security in each transaction with the new corrected one, as each transaction account is limited to securities of the same currency of the investment account (which again cannot be changed). These basic things have to be fixed for anyone to convert multicurrency Money files.

  • July 11th, 2009 2:18 pm - Werner

    I have been using MS Money for years. Even when I switched from Windows to Apple OSX, I kept the program in a windows partition. My Money support from MS expires 11-9-20098. Now that I have to convert to Quicken, I would prefer to do that in the OSX partition. Is this possible now or do I have to purchase Quicken Deluxe for Windows and later to convert to the OSX version?

  • July 11th, 2009 9:31 am - Jim

    Zaacharia said, “The ability to edit future scheduled tranasactions. I use the cash forcasting tool primarily and will often estimate scheduled expenses. I find I am not able to do something like the following with in a scheduled transaction.

    Auto Insurance:
    06/01 $100
    07/01 $100
    08/01 $125
    09/01 $100

    In MS Money I use the cash forecast tool and bills section as my budget tool. With out the ability to edit single future transactions in a scheduled transaction list my forcast is inaccurate.

    Hope so see some action on this item”

    THIS IS EXACTLY WHAT I HAVE DONE FOR OVER 10 YEARS. THIS FORECASTING IS IMPERATIVE FOR ME.

    Sorry about the yelling. I just want to be sure that it was seen.
    Thanki

  • July 8th, 2009 1:31 am - Hein

    I converted a MSMoney file to quicken with the converter, but I have accounts in different currencies and in quicken I now have a balance of minus 5 billion. I never was so poor. Is there a way to have currencies converted properly into quicken?

  • July 5th, 2009 6:28 pm - Zacharia

    I have been using MS Money since 97? I don’t keep all my old transactions around cause I primarily use the software for future planing. The last few years I have trialed Quicken and 1 item consisitantly bothered me enough about quicken to go back to MS Money.

    The ability to edit future scheduled tranasactions. I use the cash forcasting tool primarily and will often estimate scheduled expenses. I find I am not able to do something like the following with in a scheduled transaction.

    Auto Insurance:
    06/01 $100
    07/01 $100
    08/01 $125
    09/01 $100

    In MS Money I use the cash forecast tool and bills section as my budget tool. With out the ability to edit single future transactions in a scheduled transaction list my forcast is inaccurate.

    Hope so see some action on this item.

  • July 3rd, 2009 4:14 pm - melinda

    I am anticipating having an issue and would appreciate any suggestions. I had to do a system recovery yesterday. I was unaware of the ending of microsoft money deluxe 2007 until I tried to reinstall it. Now that it is unavailable to me I will be purchasing Quicken. I am unsure of the easiest way to get my data into the software. I’m hoping I will be able to at all. I have the most recent backup from the last time I uses money and I exported all my data as well. Please email me at itsmelindamerritt@hotmail.com if you can give guidance or if you know I am pretty much screwed.

  • July 2nd, 2009 10:01 am - Eric

    I am a 12 year MS money user, with every banking, credit, investment, debt transaction I have ever completed recorded in that software. I updated every year and generally used a great deal of the functionality. As many have indicated, I can’t imagine trying to manage my families finances without a tool. I almost chose Quicken to begin with in 1997..in fact, not sure why I didn’t at the time. Anyway, I want to buy your product as quickly as possible, but I want to wait until you nkow the conversion tool is ready. I am interested to see how it will handle my 61 meg (currently) MS Money file. How do I best keep up with your progress?

  • June 29th, 2009 2:10 pm - Jonathan Hyland

    I have years worth of information in MS Money (more than 10,000 transactions). I want to switch to Quicken. I understand that the solution to convert my data will not be available until the fall. However, MS is stopping support of Money tomorrow. What is my best upgrade path? Should I buy Quicken today and start using it and developing history? Would I then be able to convert my large historical data once that tool is available in the fall? Would it merge together all the transactions appropriately? Are there other options? Can I send my money file to intuit to have intuit convert it correctly for a fee? Looking for advice. Thanks.

  • June 29th, 2009 9:51 am - Chelsea Marti

    Hi Kirk,

    Check out the new Quicken Live Community. You’ll find support Q&A there, plus updates about our progress on MS Money data transfers. Here’s the link: https://qlc.intuit.com/app/full_page?fullpage=categories

    - Chelsea, Quicken Blog Team

  • June 29th, 2009 8:59 am - Kirk

    What about versions of Money prior to 2003?

  • June 27th, 2009 7:57 am - Michael

    Since hearing of the end of Microsoft Money last week, I purchased your Quicken Home & Business 2009 and wanted to begin getting used to the program. I believe I may have done so prematurely since all I am reading is that your wont have your new data migration available until version 2010. Once that version is available, will there be an update to the 2009 versions for the data migration tool instead of me having to purchase yet another version? I have been using Money since 1999 and I would exceed the current 10,000 transaction mark in just over 6 months worth of data so the new tool is imperative. I look forward to using Quicken once this tool is available.

  • June 27th, 2009 4:15 am - jamie

    OK – so i bought Quicken last week when the website offered the $39.95 sale – and my MS Money has crashed every time i have tried to export my account transactions! So, no easy transition to Quicken for me! I’ve been using MS Money since Jan 1996 – my entire life story is in those files… I am thrilled to read that the new Quicken 2010 is addressing the conversion problem – but did I just throw away money on the version i bought? Will i be able to upgrade or should i just send back this disk and wait for the new one to drop? And, by the way, i like Quicken online — too bad you can’t reconcile accounts and back-up data to run reports, then i’d be all set! But, then no one would buy the software, would they?!

  • June 25th, 2009 2:27 pm - Kelly

    It’s too bad really. I went ahead a tried Quicken Deluxe – converted my money bank accounts and everything was imported number wise just fine, but all the bank account transaction details were listed as “Auto:xxxx” – such as “Auto:groceries” or “Auto:Pet Care”, or “Auto:Medical Insurance” – every single one was like that. And it flat out refused to import the investment information – always gave me an error and tech support was no help. I also found out after the fact that ING will no longer allow auto updates with Quicken – which was the primary reason for me to switch – if I have to manually go to the website and download the transactions, then there isn’t really any need for me to switch. Last straw was that every time I open the program, it asks me to register the program – even though I’ve already done it a dozen or more times. I asked for a refund and I’m going to wait until the product and tech support are better.

  • June 23rd, 2009 8:52 am - Lee K.

    Like other posters, I also require the ability to automatically retrieve my financial data in an Excel spreadsheet. For me, I can do with only the current balance of accounts, but if I had the power to get an account balance by date that would be even better. I actually used Quicken for 7 years and had this ability and far preferred it to Money, but switched when it no longer became possible to import Quicken transactions into Excel due to a file type upgrade. Obviously, I will be switching back when you release the 2010 version but hope you add this feature and of course we need a seamless way to get ALL of our Money data into Quicken without wasting too much time.
    That said, I look forward to the better reporting abilities that Quicken has always provided.

  • June 23rd, 2009 7:33 am - Jason Duke

    Chelsea & Scott,

    Is Quicken going to seek MS Money users as beta testers for the new conversion tool? There are lots of us (myself included) who have been using Money for 10+ years and have massive, complex files that would be able to help assure that the conversion tool does everything it needs to!

    As mentioned before, to many of us Money/Quicken is one of the most important software tools we use. I am perfectly happy to make the move to Quicken but I want to make sure that the countless hours I spent organizing and working in my MS Money file were not spent in vain.

  • June 21st, 2009 10:19 am - Mark H

    Guys, guys, guys… stop the panic.

    Money Plus is fully supported until January 2011 (meaning connectivity to banks and other financial institutions won’t go away until at least that date) so you have a full 18 months to figure out where to migrate to.

    Although it’s nice of Intuit to offer discounts to ‘would-be’ migrants, it really isn’t necessary (or sensible) to switch now. Quicken 2009 will soon be replaced by Quicken 2010 (within 6 months) and the new version of Quicken may include a converter.

    My advise is this: don’t panic, continue using MS Money (especially if you have Money Plus) until at least towards the end of this year, and see what happens. Perhaps some other enterprising company will see a gap in the market vacated by Microsoft and fill it.

    Just one warning about Quicken and Intuit. As a Mac user, I can tell you that Intuit take very little notice of niche customers. The last Mac Quicken is Quicken 2007 (released in late 2006), which lacks much of the functionality of Quicken for Windows and is PowerPC native (despite no PowerPC Macs being sold for more than 3 years). In addition, Quicken Life for Mac lacks very basic functionality (like being able to import or export QIF, pay bills, monitor portfolios and 401(k)s in the way you expect. Why is this important? Because MS did not leave the market because they couldn’t compete with Intuit, they left because it’s shrinking. When the market shrinks a little more, Windows users may get the same love we Mac users have had for the last 5 or 6 years.

    Take your time in deciding.

  • June 20th, 2009 10:40 am - Walter

    Hi! I just recently migrated to Quicken 2009 From Microsoft Money Plus, my concern is that I am noticing that some of my financial institutions that would automatically load my banking/ credit card information and transactions into Money are not available in Quicken, Unfortunately now, I must either manually upload it or do it all by hand… Very time consuming if you ask me. Any talks about possibly adding more of this financial institutions into Quicken soon? Also any talks about possibly being able to sync your Quicken desk top transactions to the iPhone app and vice versa? So I would have all my information Up to date where ever I go. I would totally pay for that feature!

    Thank you for listening!

  • June 18th, 2009 9:08 pm - MH

    Thanks for helping to move Money customers over. PLEASE don’t forget to address Mac users by providing an import tool from MS Money 2008/2009 to Quicken Financial Life.

    I’ve kept Parallels on my computer with a Windows OS just to run Money. If Microsoft thinks that this is only going to cost them revenue from one product in the future–they’re very wrong. This completes my move to Mac with no more Microsoft OS upgrades.

  • June 18th, 2009 9:06 am - Chelsea Marti

    Hey everybody,

    Again, thank for the great questions. As Scott mentioned above, we’ve set up a special forum where you can get more specific technical questions answered. Our product and engineering teams will check in regularly so you can get more specific information than the Quicken Blog Team is able to answer. Visit the forum, Quicken Live Community, or read more about it in this blog post on the subject.

    Thanks,
    Chelsea, Quicken Blog Team

  • June 18th, 2009 8:35 am - Scott Gulbransen

    RTS:

    I completely understand and we’re focused on making sure we can do all we can to make that angst subside as much as possible.

    I think high expectations are fine…and we want to live up to those expectations. It will take some time and we want to communicate as much as possible. Please visit the Quicken Live Community and we’ll have product folks over there taking on questions.

    Thanks again for your patience and we look forward to earning your business.

  • June 18th, 2009 8:30 am - RTS

    So far, none of my questions have been answered and as far as I can tell most of the others on this blog have not either. Maybe there are no answers yet.

    I understand that this has caught Quicken by surprise and that it will take some time to figure out both the programing problems and the influx of new customer support problems even before they become customers.

    MS Money customers are feeling betrayed or at least abandoned and that has caused a much higher expectation (translate: anxiety) for integrity and honor from any new relationship, in this case most likely with Quicken.

    Those of us that may have months of time left on our Money subscription will certainly handle being patient easier than those who have weeks. :-(

  • June 18th, 2009 6:49 am - Chad

    Hello,

    I was wondering if Money was backwards compatible? I have files saved through Deluxe 2008 and was wondering if the 2006 version of Money will open them.

  • June 17th, 2009 10:53 pm - George LA

    Quicken team – thanks again for your help. I also want to add that i just download the MoneyLink tool for Money (http://www.ultrasoft.com/moneylink/download.shtml ) and was impressed with its ability to import large amounts of data (100,000s lines) in seconds. This tool which i am sure was developed with the help of MSFT gives me assurance that you guys will be able to develop a complete and **interactive** Money to Quicken converter that will do the job fine…

  • June 17th, 2009 10:01 pm - Dave

    I’ve got 10-some years of data in MS Money. I’ve tried the Money to Quicken conversion before in order to try Quicken (again) and it was *far* from painless. Linked transactions didn’t come over cleanly and it took hours before balances finally matched again. Investing was also a challenge with differences in how cash accounts work.

    If we have to go through all that work again, why not provide a free upgrade to Quicken 2010 if we purchase Quicken 2009 now and have to do the conversion without the “painless” tool you’re working on (that sounds like it’ll be awhile in the making)?

  • June 17th, 2009 9:39 pm - Scott Gulbransen

    RTS…what answers are you looking for? We’ve been very active trying to answer what we can but we don’t have answers to some questions here because we are just starting to work with Microsoft on helping everyone convert.

    We understand all of you want some answers and reassurance that things will work out. We’re working hard to make that happen…but we need to ask for your patience.

    In the meantime, please visit the link above and you can ask questions of our product team and experts in the MS Money section of our live community.

    We are being direct and up-front with Money customers. But we’re not going to give an answer if we’re not 100% sure what we’re able to provide.

    Thanks,
    Scott

  • June 17th, 2009 9:38 pm - JohnA

    Hi Scott… so you don’t tie Quicken to a particular computer platform and I can replace my computer and reinstall Quicken on the new hardware without having to communicate with Intuit? If so, that would be fantastic!

  • June 17th, 2009 9:26 pm - Scott Gulbransen

    John A: What do you mean by “activated”? We don’t have any sort of activation in Quicken…

  • June 17th, 2009 9:25 pm - Scott Gulbransen

    Again, thanks to all of you for all the questions and concerns.

    Obviously, we are here communicating with you as much as possible and we’ve also established a MS Money customer forum just for discussions like this and you can fin it here:

    https://qlc.intuit.com/app/full_page?fullpage=categories

    Click on the bottom item: “Converting from MS Money”

    Again, we’re here to answer your questions but we’re only six days from the Microsoft announcement. I know how eager you all are to understand how things will work but we’re just not there yet.

    Rest assured, we will keep you updated all along the way.

    The Converting from MS Money forum will be monitored daily and you will get answers to questions there.

    Thanks,
    Scott

  • June 17th, 2009 8:59 pm - Bruce

    I recently tried Quicken when I needed to purchase a home and business version and tested it against Money. I was amazed that Quicken would not give accurated ytd returns for my mutual funds that matched what Vanguard.com etc said (no additional transactions for the year). Money was dead on and always has been. I googled the problem and it seems to be a known problem with quicken for years and yet they have done nothing about it. Seems like something simple with some basic math. Hence I chose the Money product and now this… It would be nice if Quicken actually had a product worth buying.

  • June 17th, 2009 8:48 pm - JohnA

    Quicken needs to be activated like Microsoft Money, right? Does this mean we could be in the same situation with Quicken if for some reason Intuit decides not to honor activations. Any thoughts from Intuit would be appreciated. I apologize but I am not very trusting at the moment…

  • June 17th, 2009 3:18 pm - RTS

    Sounds like “Jeff” (above) has a good option since we are not getting any real answers here.

    Another copy of Money Plus that carries us through to 2011 would be insurance against the potential catastrophy that sounds like might be waiting if we would have to convert before a realistic Quicken tool becomes available.

    I wish I had thought of it earlier and saved myself the time I’ve spent trying to learn what my options are.

    I want to say that I am sorry for being so blunt but it seems that someone could be direct with us MS Money customers especially since we are perfectly poised as potential new Quicken customers.

    ???????????

  • June 17th, 2009 2:57 pm - Chelsea Marti

    Hi Jim, Sean, and every other fabulous commenter we’ve got here.

    We just started a Live Community thread that will be a great way for you to discuss the MS Money questions you have, and get answers from other Quicken customers too. Check it out.

    Thanks,
    Chelsea, Quicken Blog Team

  • June 17th, 2009 11:46 am - Jim

    I just wanted to add my comment to alain’s & Scott’s above. I too use MS Money 2002 (US version). While it works fine for what I need, I would definitely consider switching/updating to Quicken if, as Scott mentioned, there was *faultless* import of my existing Money 2002 data. A bonus would be a limited-time trial version, so as to be able to verify the conversion before buying. Otherwise, there’s no real point in switching (for me).

  • June 17th, 2009 7:33 am - Lowell

    I just completed the conversion from MS Money to Quicken 2009 using the Data Converter. I spent several hours cleaning up some things — the conversion program assumes everything is a “bank” account and it doesn’t gracefully handle Money’s scheme of pairing a separate cash account with each investment account. I’m basically at parity with my previous Money implementation from a data and functionality perspective, and ready to try some new features Quicken provides. I had 2 years’ of data in Money and have dumped all the older archive transactions to Excel in case I need to look up some old info. So far, so good.

  • June 17th, 2009 7:04 am - Jeff

    As a long time Microsoft Money user, I’d be lost without some kind of application to keep track of all our finances. I wouldn’t be comfortable using an online tool to track finances as I’d always be concerned that the provider would decide to discontinue the service. At least if you buy a desktop application from a vendor, contiune to be a loyal customer by buying their upgrades every 1 – 2 years, they’ll probably continue the product. Oh, wait, never mind. Thanks a lot Microsoft. I just hope Quicken doesn’t decide to do the same after I convert to them.

    I’d like to share my use case with the Quicken Product managers. I’m looking forward to the Quicken 2010 convert tool. I noticed that you’re offering discounts (targeted at MS Money users) to purchase Quicken – but it’s only valid through July 31? My guess is that you won’t have a convert tool by July 31, and if you did, I wouldn’t be comfortable using it. After all, if it was easy to develop the convert tool that really works (vs. what you offer now) my guess is that you would have done it by now. Granted, maybe it’ll be easier to develop if Microsoft gives your developers access to the Money source code, or shares information to make the convert process easier. Since my Micrsoft Money automatic updates expire 9/2009 and Money won’t be sold after June 30th 2009, it looks like I have to make a decision fast. My best option may be to purchase one last copy of Microsoft Money so that I can continue to do online updates until Jan 31, 2011. I would then purchase Quicken at that time (can you say Quicken 2011). That should give plenty of time for Intuit to develop the convert tool and to get all the bugs worked out. I realize developing these tools takes time. But since MS Money won’t be sold after June 30th, I don’t have much time to figure out what to do. Since I realize it’s early in the product development cycle, I can understand how it would be difficult for Intuit to give a firm date as to when the Quicken convert tool will be available. That means my best option is to stick with Microsoft Money for now. My next best option would be to forgo online updates after 9/2009, then wait for Quicken’s convert tool. But since I’d be lost without the online updates, it’d be worth it for me to buy one last copy of MS Money just so that I can get the updates. Once I do that, I don’t have much incentive to convert to Quicken until 2011. By that time, most of the bugs in the convert tool would be worked out, and I’d have an easier upgrade path.

    BTW. I would be willing to be a beta tester of the convert tool. I have 3 different real world Microsoft Money files that I can test with (one really small, one medium size, and one with about 11 years of financial data). I would not be willing to share my financial data though, and I will not be willing to pay to test it for you. I.E., you’d have to provide me with a copy of Quicken to do the testing. On the other hand, I would be willing to purchase the product once the convert tool is released.

  • June 16th, 2009 4:19 pm - MSD

    In Microsoft Money Plus, there’s a wonderful “Insights” program that downloads the transactions from your financial institutions in the background without bugging you about it. In Quicken, the “Schedule Updates” prompts you for the Password Vault password (the least annoying option is “at Windows startup”) which is idiotic. Also, I have one bank that uses revolving security questions that you need to answer every time (incredibly annoying). Will these issues be fixed in Quicken 2010?

  • June 16th, 2009 3:46 pm - MSD

    Scott (Gulbransen):

    Thanks for your reply. I’m happy to see that our comments are being reviewed and I will certainly look forward to the upcoming data converter at the end of the summer.

    In the interim, I’ll be returning my Quicken 2009 Home & Business for a refund as it’s useless to me as is and wait for the release of Quicken 2010. Or, is it possible to qualify for a free upgrade to 2010? Why should we need to buy version 2009 and version 2010 within a few months?

  • June 16th, 2009 1:47 pm - Dan

    I currently us MS Money and also Quicken Rental Property Manager 2.5. Rental Property Manager 2.5 did not have any personal finance features built in. Looking at the comparison of Quicken Rental Property Manager 2009 with other versions of Quicken, it looks like it now has a true superset of functionality in the Quicken family. Can you confirm? Should I be able to import data from both the latest version MS Money and Quicken Property Manager 2.5 and handle both tasks in a single product?

  • June 16th, 2009 12:01 pm - Darren

    I’ve been a Microsoft Money customer since 1993. I’m actually looking forward to switching to Quicken (when the import process is improved). Thank you Intuit for continuing to support your loyal customers — I hope to become one myself when Quicken 2010 is released!

  • June 16th, 2009 8:31 am - Scott Gulbransen

    David and MSD:

    First, thanks for the thoughtful feedback. Rest assured that we’re reading all of the comments and suggestions and listening intently to MS Money customers to understand their unique needs.

    With that said, we’re still just a few days into the process and into working directly with Microsoft to make the transition as smooth as possible.

    We realize the current process to import Money files is clunky and incomplete. That is exactly why we’re working with Microsoft to fix that and build a tool that will make the transfer of your valuable data as easy-to-use and complete as possible. It’s just going to take a bit of time so we thank you in advance for your patience.

    We have not had any new information about file conversion because we are working to build a new one. We’ll keep you updated here as much as possible.

    We’ve also announced today a discount on our desktop products, through July 31, to make the financial burden of switching a little easier. Please visit http://blog.quicken.intuit.com/2009/06/15/quicken-offering-up-financial-freedom-to-money-customers-up-to-50-off-through-july-2009/ for more information.

    Thanks!
    Scott

  • June 16th, 2009 5:03 am - MSD

    I bought Quicken Home & Business 2009 last Friday and did the conversion using the latest version of the data converter. Read the instructions carefully and got the conversion working (split transactions, etc) but I was basically left with a large mess (the investment cash transactions were moved to separate accounts / many duplicated transactions in banking accounts). I’m giving up on it and hope that the upcoming data converter + 2010 will do a better job. What a waste of time.

  • June 16th, 2009 3:17 am - David

    I think Intuit needs to get better organized and consistent in its advice to MS Money users like me trying to determine what to do.

    I started with a message to customer service and was advised to import my data into Quicken 2004 and then convert it to version to 2009. Customer service provided me a link for a free copy of Quicken 2004 for this purpose.

    The following link says there is a separate program to convert MS Money Data to Quicken 2004-2009. The link says nothing about converting first to version 2004 and then to version 2009, but it does say that the converter program only works for MS Money files of 10,000 or less transactions:

    http://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=5521

    I am not sure whether my MS Money file has over 10,000 transactions. I suppose I could archive older transactions to reduce the total to 10,000 but I’d rather not.

    Obviously, this page includes a message from Todd Stanley, Vice-President/General Manager, Quicken, stating that Intuit is working with Microsoft for a better conversion process to be introduced with Quicken 2010.

    Microsoft says my MS Money program will still be functional for another year or two but I will inevitably have to convert to have online update capability. I am trying to determine the best time to convert. It sounds like it would be better to wait for Quicken 2010, but the information being put out by your company is not currently consistent.

  • June 15th, 2009 6:21 pm - JohnA

    Trust is important in a software vendor and Microsoft has lost mine totally. While I understand vendors discontinuing products that are not profitable, it is how they do this that is important. From a large company like Microsoft, I expected more – I have gotten better responses from small startups. They waited until the last minute when online services were expiring before pulling this stunt. In any case, my online services will stop in less than 2 months so I need to find an alternate solution fast. Although I would love a solution that just read my Money file and converted, I would be content with a solution that read each account individually as long as it worked and was accurate. Can the current version of Quicken do this? I’d be happy to try and upcoming version if need be.

  • June 15th, 2009 3:08 pm - RTS

    So, it sounds like you don’t get to keep a data history in the online version without exporting to Excel.

    That probably means that those of us who are currently on Money Plus will want at least Quicken Deluxe in order to duplicate the functionality of what we have come to expect.

    I have spent some time looking through the feature descriptions of the various Quicken versions on the website in order to determine if it is reasonable to expect to migrate from Money to Quicken without any disappointments.

    The website descriptions are very general so it’s hard to tell.

    I plan to dig into this by searching for reviews, forums and other articles that may shed some light.

    Any chance we could get some detailed info from Intuit on this?

    I am a Quick Books ProAdvisor so I know Intuit is capable of good customer support but I don’t seem to have access to the Quicken stuff.

  • June 15th, 2009 1:37 pm - Chelsea Marti

    Hi Jethro,

    When you first add your banks and financial institutions to Quicken Online, you get about 90 days worth of back-dated data to start. From there, you can build a history through a year, and export all transactions to a spreadsheet in the Transactions tab. See a pic here: http://twitpic.com/7holu

    Thanks,
    Chelsea, Quicken Blog Team

  • June 15th, 2009 11:02 am - Jethro Jackson

    Is it true that Quicken Online doesn’t allow you to generate a report at the end of the year of your expenses and doesn’t keep a history beyond three months or so?

  • June 15th, 2009 9:48 am - diablodale

    Hello. As a Microsoft Money user since the 90s, particularly the small business edition, I am interested in Quicken and/or Quickbooks to now meet my needs. My my file is 48mb and full of invoices, transactions, accounts, assets, loans, etc.

    I’m ready to transfer and pay. Please do keep us in the loop via your blog and/or email signup.

  • June 14th, 2009 11:48 am - Scott Gulbransen

    Hi all…amazed at your response and we’re working hard with Microsoft to get it going. It will be a little while until we get that work done but it’s ongoing.

    Meanwhile, stay tuned for some news coming soon.

    Best,
    Scott

  • June 14th, 2009 9:00 am - Thom Parkin

    As (yet another) long time user of MS Money, there are only TWO FEATURES I consider mandatory.
    In this string of comments you seem to have addressed the first; Online BillPay.
    For me, the ability to automatically back up my financial data online after each session with MS Money is crucial.
    As a matter of fact, it saved me from a tragedy recently when I had to replace my computer (and the backups I had were ‘not quite current’).
    I am not as concerned about the price as it seems many others – if it does what I need it is worth the price.

  • June 14th, 2009 7:29 am - Art

    Scott:

    Thank you for your open letter to the MS Money users. I echo many of the comments that have already been posted.

    Please count me in as one of those patiently waiting for you to develop an easy way for Money users to transfer data into Quicken desktop products. However, I need to add a request. The “Payee” tool within MS Money is vital. Specifically, I have spent countless hours inputting data about my list of payees including addresses, phone numbers, and/or comments.

    Therefore, please take the time necessary to work closely with Microsoft and I look forward to purchasing Quicken Deluxe.

    V/r,

  • June 14th, 2009 6:54 am - Cameron

    I’m in the same boat – a long time MS Money user with data on some 25,000 transactions. Would love to convert to Quicken if you guys can provide a path. Thanks.

  • June 14th, 2009 5:52 am - B,R.

    Will MS Money users be officially informed of the solution that Quicken is looking to provide?

    I currently have 4 years worth of data in MS Money, and switching to Quicken will be a mammoth task due to the number of accounts I have. At present, it seems as though I have to export them one-by-one. Then there is the issue with maintaining categories and sub-categories.

    Also, does Quicken have the functionality to track Airline Miles/Awards?

  • June 13th, 2009 8:30 pm - Keith

    Hmmm. This situation is a little scary. From 1994 till 2002 I used Quicken, then foolishly switched to Money, then about 2008 noticed that MS seemed to have abandoned us Canadian customers. (For once we Canucks were apparently at the vanguard in a software event!) Somehow I got my PC to install a US update to MS Money, then got it working in Windows 7 telling it to use Loonies rather than USD and now MS Money dies altogether, Dozens of accounts, of course. Please do a great job on a converter and please don’t charge more than a few thousand dollars for the converter! Joke (I hope!).

  • June 13th, 2009 3:55 pm - Carlos

    Hi all,

    Another 5+ years user of MS Money here… Please please work on a workable solution with Microsoft, don’t make just a good enough converter or people will just keep using MS Money with no online support for ages. This is a great opportunity for Intuit to grab a huge piece of the competition business, and I sure hope that we guys are seeing that way and produce a decent converter.

    Regards,

  • June 13th, 2009 2:45 pm - slhcrnp

    I just read logged on to my Microsoft Money software and was stunned by the pop up notifying me that MM will no longer be available to me in 2011. While that seem a long way off I know I need to start preparing now. I am freaked with this as I have used MM for over 10 years. I did try Quicken twice but struggled with it and went back to MM. Now I don’t know what to do. I read Mr. Todd Stanley’s letter and would very much like to be able to contact him directly. Can anyone help me with this?
    I am a 58 yo nurse practitioner working f/t and needing all of the help I can get and I will be lost without MM. I use in nearly everyday and record every penny that goes in and out as well as all bill paying etc.
    SOS!!!

  • June 13th, 2009 2:01 pm - Paul C

    I’ve got data going back to 1994 in my Money 2006 program. I’d like to be able to transfer that across to Quicken without losing all that data. Please do work on creating a conversion process.

  • June 13th, 2009 9:22 am - Mark H

    Well, another 10+ years MS Money user here. I switched to Mac in 2006, and invested in Parallels just to keep MS Money going. I would have switched to Mac Quicken 2007, but it’s not that great really. Quicken Financial Life has a lot of holes in it too, functionality wise.

    - You really should support multi-currency accounts in all versions. I gather this is not the case

    - QIF Importing is critical

    - Online Bill Pay is very useful. I’ve used it ever since MS introduced it in their product

    Also, Money Plus is fully supported and will work with online banks until January 2011, everyone should be clear on this. There is no reason to panic and jump ship immediately. MS Money was good competition for Quicken, if nothing else, and now that the competition has gone, you wonder whether Quicken will continue to evolve. If QFL for Mac is anything to go by on a system with virtually no competition, the future doesn’t look that great.

  • June 13th, 2009 7:49 am - Scott

    Like an earlier commenter, I too am still on Money 2002 (International version…I’m in Australia).

    As much as I’ve wanted to upgrade over the years (2002 is getting very sloooow now with over 11 years data); I haven’t because the last international version was 2005 and there really wasn’t much that compelled me to upgrade.

    I’ve tried Quicken a number of times over the years, but there was always something preventing me from switching; whether it was problems importing my Money data, or just general usability/terminology (I just found the MS products make more sense to me).

    Now that the death of Money is confirmed, I’m willing to give Quicken a bit more of a chance to woo me over. The key things for me are:

    1. Faultless (and I mean 100% faultless) import of my existing Money 2002 data.

    2. Excel integration. As good as a product is (whether it’s Money or Quicken), there are still things that I can’t do in it that I do in Excel. The ability to integrate the two (eg. auto refresh data in the spreadsheet from Money/Quicken) is critical for me.

    If you can get these two things right, then I’m sure overtime I will grow used to the “Quicken ways” of doing things, even though it does seem very foreign to me now as a devout Money user.

    I wish you the best of luck in your efforts to get the import tool working seamlessly.

    It won’t stop me holding my breath that Microsoft releases the Money code under an open source licence though…

  • June 13th, 2009 7:31 am - DCO

    I actually tried to switch from MSMoney Plus to Quicken, but ended up sticking with MSMoney.

    The reason wasn’t as much about most of these posts, as I am not as worried about past transactions, but simpler and efficient ongoing use.

    The issue I had with Quicken was quite a few of my accounts did not upgrade to the newer Quicken download standard (yea I know QIF was replaced by OFX in 2005), but many of my accounts haven’t switched – I even contacted several of them and their reply was that they had nothing currently in there plans to do so).

    Maybe with Money discontinuing they will change there minds, but if they don’t – I am hoping there is another way to get these to download by Quicken rather than having to go to each individual site and load from there

  • June 13th, 2009 12:05 am - James Wood

    Many of the comments, suggestions and advice in this blog to date apply to me, but there are others. One of particular importance to me is that Quicken must have a Cash Flow calculation like Money’s. I am a retiree taking all spending income from Social Security and investments. I review my expected spending in multiple expense categories over rolling future 90 day and 360 day periods and add “income” monthly from appropriate sources (taxable or not taxable investments and SS).
    Is this capability presently available?

  • June 12th, 2009 11:56 pm - Suzanne

    Note to others: The above link does work and I tried it this evening. For the most part it has done pretty well. But after studying the data, It shows that I’m broke.
    Yep, that’s likely true. so overall I’d say it did work.

    It did not bring in some transactions correctly. It seems to have duplicated some that were not reconcilled or that were not in my register.

  • June 12th, 2009 11:34 pm - Sean

    I’ll add my voice to the chorus of “former” Money users looking for a new home. I’m currently using a trial of your 2008 product to see if it does what I want and if I like the way it works. So far, the verdict is pretty good.

    Some thoughts:

    - Please offer a trial of your 2010 product. Many of us rely very heavily on our financial software and need to assure a good fit with anything new. A return policy, albeit generous, just doesn’t cut it. We want to get our hands on it BEFORE we buy.

    - The reviews across the web of your 2009 product are horrendous. Scary for someone who’s gotten Money working perfectly for years. Hope all those problems are fixed!

    - In general, the user experience of the 2008 version I’m trying is good but whatever platform you built it on is so non-standard that the experience “flashes” a lot and does odd things with fonts and controls. Consider a more traditional platform or do it better for 2010.

    - Importing is dreadful, whether it be between Money and Quicken or between two Quicken files. I mean, mind-bogglingly awful. Please, please, please think of real users when you make functional and design decisions.

    - I like that, unlike Money, you’ve more or less simplified the experience down to the essence of what most of us do and spoken to us in our language. Keep trimming the fat, even if it pisses off the 5% corner cases.

    Thanks. Looking forward to becoming your customer with a good 2010 release.

  • June 12th, 2009 11:11 pm - Suzanne

    So I purchased Quicken tonite from Amazon, and now I’m trying to web connect to Navy Federal. Nope. Then I tried to export QIF to get money checking data. Nope. Tried to connect to Union Bank, CA, nope.

    Why not?
    Seriously I know I have done this before, last year I had to take msmoney data to quickbooks. Now I am trying to recall how I did it.

    oh yeah, for those of you looking, I did it using this
    http://financialsoft.about.com/od/quickenforbeginners/ss/Money2Quicken.htm – I guess I’m in to trying that tonight.

    Because I have 15 days to decide to continue with a product that won’t support anything, or to change now, I figured Quicken desktop would be better.

    I have a year of data to figure out how to migrate before the recession ends and I’m already frustrated with Quicken. ( and of course MsMoney).

  • June 12th, 2009 8:09 pm - George LA

    Mr. Stanley and the Quicken team: I appreciate you posting the message on the intuit website. I am very releifed to learn that Quicken is working closely with Microsoft to develop an easy way for long time Money users lie myself to transfer data into Quicken.

    I have been using Money since the late 1990s. As you can imagine, all my financial life (and my families) is stored on it. I currently used Money Deluxe 2007 and have more than 40 accounts established. Anything from bank accounts, to loans, to mortgages, to IRAs / 401K, and options. The most complex part of my file is the many investment accounts i have where i track my cost basis for funds and stocks (money does not this perfectly for example, it does not know how to handle wash sales). What i am trying to get at is that the conversion process will not be easy and should really consider all the complexity in the accounts above including budgets.

    If there is one important thing i can ask the team to develop, is a user interactive converter where you can correct errors, make changes, fix links, etc.. during the conversion process. I can imagine the difficulty in designing this s/w but have my trust in you as my wife speaks highly of Intuit s/w such as quickbooks,

    I am also available to be a beta tester for the conversion process.

  • June 12th, 2009 6:43 pm - Marc

    I looked at Quicken several times but stuck with MS Money over the years because Quicken does not allow setting up accounts in different currencies, e.g., an account in US dollars and another in Canadian dollars, something that MS Money allowed. MS Money also allowed reporting transactions totals from accounts in disparate currencies by converting them into a “home” currency at the current exchange rate. I suppose this is not an issue for most people, but it is a deal-breaker for me. If Intuit wants the business of current MS Money users, they need to do more than offer seamless data import, they also need to improve Quicken to include the features that were in MS Money.

  • June 12th, 2009 5:20 pm - Bill G.

    Would it be possible to get a free copy of the current quicken home & business software to evaluate and possibly make suggestions? Without the ability to import my (15 years of) ms money data, I don’t think I want to spend money on the product. I would however, like to know that once it will import my data (apparetly this fall), that it will meet my needs.

    I’m curious how good the business features are. How good are the reports? Will it let me split purchases into multiple categories (I often make purchases that are both personal & business – with money I can say that $224.85 of the purchase was business & $72.59 was personal – and have descriptions for each). How good is the invoice & customer tracking? etc etc.

    Thank you,

    Bill

  • June 12th, 2009 4:37 pm - Barry

    With regards to the importing software to be developed my concern is that the current Quicken import tool does not import stock splits. I am concerned that I will lose my cost basis information. I am so pissed at Microsoft for doing this to their loyal customers, please be sure to address the ability to import stock splits in your tool. Thanks.

  • June 12th, 2009 2:33 pm - Scott Gulbransen

    CS…and other Money Customers:

    Thanks for the comments…I can say the entire Quicken team is listening and taking the feedback.

    C.S…on your questions regarding our free Quicken Online. Currently, we don’t do anything to push you offers or any other marketing-type products. This could, perhaps, happen in the future.

    But I want to tell you emphatically, Intuit never sells or shares your information with 3rd parties or anyone else for that matter. We just don’t do it. You can rest assured your privacy is protected as a Quicken Online customer.

    In invite you you to read our privacy policy to be more familiar. It can be found here: http://help.quicken.com/support/privacy/index.shtml

    Thanks and keep the questions coming.

    Best,
    Scott

  • June 12th, 2009 1:29 pm - C.S.

    I was drawn to this post because I have been a MS Money user for over 10 years, and am somewhat distressed about the impending loss of a familiar product that I use almost daily.

    Now that I am looking at alternate products, I see that Quicken Online does everything I was using Money for (I didn’t use Money for taxes or investments). So, seeing that Quicken is offering its online service for free, I am forced to consider… what is Intuit’s profit motive for providing Quicken Online? I see that I will be offered coupons and other discounts by using Quicken Online. Does that mean that Intuit would be trending and reselling data on my spend habits? Although I understand that is a relatively common practice in marketing, I am concerned about my individual anonymity and overall privacy. Also, in general, it is important for me to understand Intuit’s motivations before I trust it with all of my financial data.

  • June 12th, 2009 1:22 pm - D. H. Nichols

    I’ve relied on MS Money since 2000. I nearly exclusively pay all bills through Money’s link to my bank. It looks like Quicken is my only option after 09/2010. Here’s hoping you get the conversion right! I have the optioon of using the Windows version or the MAC version.

  • June 12th, 2009 12:51 pm - RTS

    I, too, am concerned with all of the above comments, of course, but I am also concerned about the price issue, especially now that your main competitor has decided to throw in the towel.

    Quicken has always been more expensive to begin with. Now that there will be no competition we will be stuck if we convert/commit to Quicken and the price becomes unreasonable.

    I am probably not the only one to have considered this.

  • June 12th, 2009 12:41 pm - Chelsea Marti

    Hi Everyone,

    Thanks for the great comments. We hear your concerns and we’re working hard to find a way to make moving to Quicken as easy as we can.

    Stay tuned!
    - Chelsea, Quicken Blog Team

  • June 12th, 2009 12:35 pm - J. Earley

    I’ve used MS Money exclusively for about ten years now. I’m a little worried about the switch, but I look forward to trying Quicken. Most of my worry has to do with the possibility of losing data – not just transactions, but also notations and information I’ve kept within the account attributes. I hope to be able to transfer it all over. In addition, MS Money has an option for me to query my Money file via Excel. I use this feature frequently in a budget template I’ve set up outside of Money (never liked the Money budget application). Does Quicken have a way to query the file via Excel?

  • June 12th, 2009 11:23 am - Hugh Ditzler

    June 12, 2009 Would you please add my email/name (above) to be notified as your MONEY transfer process becomes available? I’ll need to transfer simple portfolio accounts and data to insure online pricing continues enabled. I don’t use bill paying or other non-portfolio features Many thanks

  • June 12th, 2009 10:11 am - Bill G.

    I tried to convert to Quicken a couple of years ago, but you were unable to import my data; so I’m still with MS Money Plus Home & Business. I have 15 years of data in Money, including the past 5 years of running my small business (over 20mb data file, if that matters).

    I like to have the latest version of any software I use (I have continued upgrading to the latest MS Money, even though I don’t use most new features) – but, I cannot lose my historical data. Please get this right with Microsoft (a new importer tool) ASAP. I am definitely willing to test (beta / whatever), but not share my financial data.

    Please manually add my email address to whatever mailing lists necessary to ensure I am kept up to date. Thank you!

    Bill

  • June 12th, 2009 9:21 am - alain

    I’ m willing to test out the importing tool for your first beta version.

    I accumulated more than a decade of historical data with 35 accounts (check, cash, credit, liability, investment, house, car, etc. accounts types). My file size is more than 10Mb. I’m still using Money 2002 (the last Canadian edition is 2005). I have plenty transactions in split mode with categorized expense (including transfer between accounts inside the split).

    I stay tune… and thanks for your commitment.

  • June 12th, 2009 8:49 am - Scott Gulbransen

    Good morning to all of you MS Money customers. We appreciate your questions and we’re working on several ways to answer them all the best we can.

    Here are a few you’ve sent us:

    1. How will we know when the import tool will be done so we can switch to Quicken?
    A. We’re working on a way for you to give us your email address so we can keep you informed of the progress and any news regarding your ability to import Money data into Quicken. The best thing to do right now is to visit the blog often and we’ll let you know here when it’s ready to go.

    2. I use Money for bill pay today. Can I continue to pay my bills through Quicken?
    A. The answer is yes. Quicken products have billpay built right in, and we also have an online service that allows you to do that. Here’s a great video to show you how it works in Quicken Deluxe: http://quicken.intuit.com/personal-finance/deluxe-money-management.jsp?lid=site_banner.

    Thanks again for your interest…we’re working hard to make the transition easier for you and to answer your questions. We want to earn your business so stay tuned for more news soon!

  • June 12th, 2009 8:39 am - Tony

    I also would like to be kept informed on the update to Quicken. I’ve wanted to get away from MS Money for quite sometime but never could figure out how to easily transfer years of data. I pray that you come up with something that is easy and “error free”.

  • June 12th, 2009 8:26 am - Rich

    How does Quicken Financial Life for Mac compare to Quicken 2010? Are they one in the same?

    Does Quicken have a mailing list available that will inform the MS Money community of updates relating to MS Money to Quicken conversion tool?

  • June 12th, 2009 5:17 am - David Cutting

    I have been using MS Money for auto updating of daily stock & mutual fund buys/sells (”transactions”) in multiple portfolios at Fidelity and Vanguard. MS Money and the online MS portfolio were linked and could udatge/display stock prices and Portfolio values with a 15 delay.

    Does Quicken have the ability to
    (1) link with brokerage companies and update a portfolio TRANSACTIONS daily. (2) Up date stock PRICES throughout the day, as above?

  • June 12th, 2009 1:53 am - ap

    It is my understanding that “Money 2008 files with more than 10,000 transactions will not currently convert to Quicken.” Will this issue be addressed in Quicken 2010?

    Is it possible to pay bills via Quicken 2009 Deluxe without having to subscribe to Quicken Online Bill Pay? If so, would this include non-financial parties such as a babysitter?

  • June 11th, 2009 9:43 pm - Danny

    My MS Money online services expire 9/10/2009. I use several account types, banking, credit, and investment. Most of these accounts are set up for electronic banking and update in MS Money automatically. IF I understand microsofts announcement correctly, then the autmatic updates will stop working on 9/10, and I will have to manually download a statement for each account to effect the update. Will Quicken 2010 be available by 9/10? If not, does Quicken have any suggestions that will help me manage the transition?

  • June 11th, 2009 8:36 pm - MJL

    I’ve depended on MS Money for years. It is one of the few databases that I back up on a regular basis because I’d freak out if I lost that data. I’ve spent countless hours carefully categorizing every expenditure I’ve had for at least 5 years.

    About the only thing that MS could never get right was transfers between accounts. The software never had a good way to associate transfers and I always had to do an ugly workaround (delete one transaction and convert the other to a transfer).

    I’m worried that it will be hard to transfer so much custom data (categories, investment transactions, bank/broker/etc online connections, etc). I hope MS has opened up the program to you guys so that a really good and comprehensive conversion program can be developed. Best of luck–I’m sure a lot of MS Money users are counting on Intuit.

  • June 11th, 2009 6:24 pm - Hershel

    My wife and I are also very interested in being able to import our years of data into Quicken. Hopefully any import of data from a MS Money file will keep all of the catagories as well as amounts, budget, etc that we have spent a lot of time organizing. We have not use Quicken software in the past, but are looking forward to using the 2010 version when it is released.

  • June 11th, 2009 5:29 pm - Geoff

    I do have many years of data in my Money file and am very pleased to see this response from you guys. I’ll be watching for your updates and certainly converting to Quicken when the 2010 version is released.

    Thanks for your timely reaction to the situation.

  • June 11th, 2009 4:53 pm - Scott Gulbransen

    Great suggestion Mike…I am passing this on to our marketing leader to see what we can do to make sure it’s more clear.

  • June 11th, 2009 4:42 pm - Mike

    Thank you for the fast response Scott. I did find the video on bill pay the product manager did. Did find one thing interesting they may want to look at though – in the video he said bill pay was an option that was little used? It did take me over an hour to find that video so they might want to consider advertising that capability a little better. I couldn’t find anywhere in the product description that highlighted/advertised the capability to schedule and pay bills online. Maybe it’s just a wording issue? Just a suggestion. Again, thanks for the help.

  • June 11th, 2009 3:51 pm - Scott Gulbransen

    Hey Mike…Quicken does have Bill Pay in our products starting with Quicken Deluxe. You can also use Quicken Bill Pay online. We do it and sounds like it is what you’re looking for.

    Check out:

    http://quicken.intuit.com/personal-finance/deluxe-money-management.jsp?lid=site_banner

  • June 11th, 2009 3:45 pm - Mike

    Being able to import data from Money would be nice in the future but what product do I need to actually pay the bills like I am with Money right now? Just signed up for online and that doesn’t do it. My bank suggested Quicken but not what version. I need something that compares to Money Plus that tracks all acccounts and that I can set up and pay bills from without using each financial institutions “bill pay”. I don’t see in the online descriptions that any of the Quicken version do that?

  • June 11th, 2009 12:45 pm - Chelsea Marti

    Hi Rjay,

    When it comes to Quicken – the desktop versions we offer will allow you to drill down on investments, and track finances heavily. If your money tracking needs are basic, as in, you’re okay with just seeing account balances, auto-syncing of accounts, basic budgeting tools and interested in knowing quickly what’s coming up between paychecks, Quicken Online is a better fit. As always, you can feel free to use both since Quicken Online won’t cost you anything. Or, try Quicken Online first, then go for a desktop product if you find you need more advanced savings and investing tools.

    Here is a comparison chart to check out too.

    Thanks,
    Chelsea, Quicken

  • June 11th, 2009 12:05 pm - rjay

    What are the differences between a desktop financial manager and a web based finncial manager. I have always uses a desktop manager but a free web based manager is well …free. What am i missing here. Maybe its that you cannot balance your accounts on a web based manager. can you tell me?

    thanks



The views expressed on this blog are those of the bloggers, and not necessarily those of Intuit. This blog does not provide legal, financial, accounting or tax advice. After 20 days, comments are closed on posts. Comments are subject to moderation. Comments that include profanity or abusive language will not be posted.